<p>The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.</p> <p>Learn more about Louisiana Department of Health</p> <p>Join a fast-paced and mission-driven team where your organizational skills and attention to detail help support critical Medicaid operations across Louisiana. In this role, you'll manage and process important documents, maintain confidential records, support quality improvement initiatives, and provide technical and administrative assistance that keeps daily operations running smoothly. You'll also collaborate with staff statewide, participate in policy and emergency preparedness activities, and contribute to meaningful projects that impact the delivery of public services. If you are dependable, detail-oriented, and thrive in a collaborative environment, this is a great opportunity to grow your career while making a difference.</p> <p>An ideal candidate should possess the following competencies:</p> <p>Accepting Direction:  The ability to be open and willing to follow guidance or instructions.</p> <p>Demonstrating Accountability:  The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.</p> <p>Following Policies and Procedures:  The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal</p> <p>and state legal requirements, State Civil Service rules, and organizational policies.</p> <p>Acting with Ethics and Integrity:  The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.</p> <p>Adapting to Change:  The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.</p> <p>Communicating Effectively:  The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.</p> <p>Demonstrating Initiative:  The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others.</p> <p>Displaying Professionalism:  The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.</p> <p>Learning Actively:  The ability to pursue learning, seek feedback, and integrate new knowledge to improve personal and professional performance.</p> <p>Three years of experience in administrative services.</p> <p>EXPERIENCE SUBSTITUTION:</p> <p>Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.</p> <p>The official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties:</p> <ul> <li>Sorts, processes, images, files, and archives incoming documents and mail by document type to ensure timely and accurate record management. </li><li>Receives, classifies, and routes electronic and hard copy documents to appropriate member accounts and individual case files. </li><li>Prepares and sends outbound correspondence requesting confidential information while maintaining strict confidentiality and accuracy standards. </li><li>Operates and maintains office equipment including scanners, electronic letter openers, fax machines, copiers, printers, and other computer hardware. </li><li>Communicates professionally and effectively with coworkers, management, and other LDH staff to support daily operations and customer service needs. </li><li>Participates in Medicaid policy training, quality improvement initiatives, outreach activities, and emergency preparedness or response efforts as assigned. </li><li>Assists with special projects, provides technical support within the CPU/CSU department, and performs additional administrative and operational duties as needed. </li></ul> <p>Position-Specific Details:</p> <p>Location: Medical Vendor Administration / MVA-EFO MSD / East Baton Rouge Parish</p> <p>Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment, Job appointment (temporary appointment that may last up to 48 months) or Detail to Special Duty </p> <p>Cost Center: 3052050400</p> <p>Position Number(s): 50660995</p> <p>How To Apply:</p> <p>No Civil Service test score is required in order to be considered for this vacancy.</p> <p>To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. </p> <ul> <li>Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).  Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. </li></ul> <p>For information on how to check your application status and understand status updates, please click HERE.</p> <p>Contact Information:</p> <p>Patricia Walker</p> <p>Patricia.Walker.DCFS@la.gov</p> <p>LA Department of Health (LDH)</p> <p>Division of Human Resources</p> <p>PO Box 4818</p> <p>Baton Rouge, LA 70821</p> <p>225-342-6477</p> <p>This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. </p> <p>LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. </p> <p>Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.</p> <p>LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.</p>