<ul> <li>Greet patients and obtain demographic and insurance information and register patient into system. </li><li>Answer telephone in a professional, courteous and pleasant manner in less than four rings following departmental policy for scripting. Directs calls to appropriate persons and/ or departments taking information and/or accurate messages. </li><li>Obtain legally acceptable general consents to bill third parties. </li><li>Answer routine questions including but not limited to departmental policies, operations and procedures. </li><li>Verify and accurately enter radiology orders in the radiology information system. </li><li>Register patient using the electronic registration system, scan identification, license and appropriate forms needed for the appointment. </li><li>Verify patient appointments, provide necessary forms to patient when appropriate and direct/escort patient to proper examination area or notify appropriate area of patient arrival. </li><li>Copy and/or provide radiology record information to outside facilities and Physicians under established guidelines e. g., disc with images. </li><li>Maintain harmonious and cooperative relations with fellow employees, medical staff, patients and guests. </li><li>Maintains confidentiality regarding patient information and center matters in accordance to HIPAA regulations. </li><li>Accept and process payments from patients, as necessary, which may include but not be limited to, co-pays, deductibles, balances due, etc. Provide receipts for payments received. </li><li>Verifies benefits utilizing insurance verification system. Confirms Authorizations/Referrals and enters into insurance authorization field. </li><li>Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers. </li><li>Perform other work related duties as assigned or requested. </li><li>Ability to read, write and communicate in English. </li><li>High School graduate or GED. </li><li>Successful passage of basic Medical Terminology course OR successful passage of the CCH Medical Terminology exam. </li><li>Minimum six (6) months experience in patient registration, admitting, nurse's aide, medical secretary, medical receptionist, or similar position. </li></ul>