<p>$58,000 - $60,000 / year</p> <p>Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.</p> <p>Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.</p> <p>Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.</p> <p>We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.</p> <p>We are currently looking for an Accounts Receivable Analyst to navigate our systems and tools to help track, monitor, and reconcile billing disputes timely with the goal of collecting all outstanding invoices. The Accounts Receivable Analyst position serves as a tier 1 Customer escalation point and is responsible for maintaining strong working relationships with Strategic customers to effectively address and resolve the most complex customer invoice issues and inquiries. This position is responsible for providing senior level support, training, and guidance to the Accounts Receivable services Team, and working closely with other departments to support their Strategic accounts. ,This position also runs multiple reports on activities related to collection efforts in terms of collected dollars against goal, and number of outstanding dispute and credit tasks being worked. In addition, this role will design and implement solutions around issue analysis as well as drive and lead all AR system enhancement testing. They will provide Accounts Receivables (AR), Account Resolution Status, AR Forecasts and Trends analysis through clear and concise communication.</p> <p>Knowledge, Skills and Abilities:</p> <ul> <li>Ability to work effectively with, and obtain cooperation from other employees, departments/functions, as well as outside parties </li><li>Excellent verbal, written, and phone communication skills </li><li>Detail and deadline driven with a drive for quality and timeliness of work </li><li>Strong organization skills and ability to take initiative </li><li>Intermediate level knowledge of MS Excel. Ability to run pivot tables and vertical lookups (preferred) </li></ul> <p>Qualifications:</p> <ul> <li>Bachelor's degree or equivalent work experience </li><li>Account billing, collections, and account resolution experience in a Software-As-A-Service (SaaS) business environment (preferred) </li></ul> <p>Additional Requirements and Details:</p> <ul> <li>Travel is not expected in this role </li><li>Ability to work remote with a stable internet connection on an as needed basis </li><li>Located and working from an office location (when required) </li><li>Occasional lifting and/or moving up to 10 pounds. </li><li>Frequent repetitive hand and arm movements required to operate a computer. </li><li>Specific vision abilities required by this job include close vision (working on a computer, etc.). </li><li>Frequent sitting and/or standing. </li></ul> <p>THE VERTAFORE STORY</p> <p>Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we're proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight- right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.</p> <p>The Vertafore Way</p> <p>Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.</p> <ul> <li>Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. </li><li>Win Together: We work together as one team, showing empathy and respect along the way. </li><li>Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. </li><li>Say It, Do It: We honor every one of our commitments because integrity is important to us. </li><li>Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. </li><li>We Love Insurance: We appreciate the impact insurance has on the world. </li></ul> <p>Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!</p> <p>Vertafore is a drug free workplace and conducts preemployment drug and background screenings.</p> <p>The selected candidate must be legally authorized to work in the United States.</p> <p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.</p> <p>Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.</p> <p>We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.</p>