<p>Front of House Shift Supervisor (Full-Time)</p> <p>Location: Chick-fil-A Kent Island</p> <p>Schedule: Full-Time (including evenings and weekends)</p> <p>About Chick-fil-A</p> <p>At Chick-fil-A, we are committed to serving our guests with excellence and creating a welcoming, community-focused environment. Our team thrives on strong values, leadership, and a passion for service. As a Front of House Shift Supervisor, you will play a vital leadership role in maintaining our standard of operational and guest service excellence.</p> <p>Job Summary</p> <p>As a Front of House Shift Supervisor, you will lead the front-of-house team during shifts, ensuring smooth operations, outstanding guest experiences, and a positive, productive team environment. You will be responsible for shift execution, team support, problem-solving, and helping drive Chick-fil-A's culture of service and hospitality.</p> <p>Key Responsibilities</p> <ul> <li>Supervise and coordinate front-of-house team members during assigned shifts </li><li>Ensure excellent customer service is being provided at all times </li><li>Lead opening and/or closing duties, including cash handling, reporting, and cleanliness checks </li><li>Train and coach team members on best practices and uphold operational standards </li><li>Handle guest concerns with professionalism and a solution-oriented mindset </li><li>Communicate with leadership and kitchen supervisors to maintain efficient operations </li><li>Uphold food safety and sanitation standards </li><li>Support a positive and collaborative team culture </li><li>Foster a sense of urgency while maintaining quality and friendliness </li></ul> <p>Qualifications</p> <ul> <li>Must be at least 18 years old </li><li>Previous Chick-fil-A or restaurant experience preferred but not necessary </li><li>Strong leadership, communication, and interpersonal skills </li><li>Ability to work in a fast-paced environment and manage multiple priorities </li><li>Available to work a flexible schedule, including mornings, evenings, and Saturdays </li><li>A servant leadership mindset and a heart for hospitality </li><li>Reliable, punctual, and professional in conduct and appearance </li></ul> <p>Perks & Benefits</p> <ul> <li>Sundays off </li><li>Free meals during shifts </li><li>Leadership development and advancement opportunities </li><li>A positive, values-based work culture </li><li>Uniforms provided </li></ul> <p>Chick-fil-A is one of the largest American fast food restaurant chains and the largest specializing in chicken sandwiches. The company is headquartered in College Park, Georgia. Chick-fil-A operates 2,836 restaurants, primarily in the United States.</p>