<p>QUALITY_CONTROL - ENGINEER_LEAD</p> <p>PURPOSE</p> <p>This role is to provide quality engineering, continuous improvement, and documentation support within the organization. This position requires creativity, innovation, mechanical systems design capability, product evaluation, and research. A successful candidate will be competent in the aspects of design and problem-solving utilizing engineering first principles, as well as leading people and overseeing complex processes.</p> <p>ESSENTIAL DUTIES</p> <ul> <li>Interpret internal and external customer requirements to meet desired outputs. </li><li>Communicate technical knowledge, specification, and direction to internal and external customers. </li><li>Create and analyze data utilizing corporate management system software that include value stream KPIs, performance metrics, SPC data, failure analysis, CAD models and product documentation. </li><li>Assist in oversite of quality system development. </li><li>Complete required tasks for defined/undefined processes. Recognize need for additional process controls when process could use improvement. </li><li>Coordinates technical support for both internal and external customers. </li><li>Provide supplier quality assurance solutions, including supplier quality improvement, selection and </li></ul> <p>assessments and corrective action follow-up.</p> <ul> <li>Lead a team to accomplish given tasks or processes. </li><li>Travel for the purpose of training, customer support, or trade shows. (Less than 10%) </li><li>Coordinate implementation of inspection and test procedures on the production floor, including training. </li><li>Monitor compliance to Quality System requirements through internal auditing and corrective action follow-up. </li><li>Provide guidance on the resolution on non-conforming material. </li><li>Support and understand statistical process-control methods for engineering, production, and warehouse processes. </li><li>Coordinate resolution of customer product complaints. </li><li>Support the ISO 9001 based Quality System. </li><li>Develop and implement cost of quality measurements to focus organization on continual improvement </li><li>Coordinate customer complaints/requirements including supporting customer quality initiatives, visiting customer </li></ul> <p>facilities to resolve issues and/or support QA requirements.</p> <ul> <li>Mentoring coworkers. </li><li>Overseeing specialty accounts and/or processes such as coordinating internal audits, facilitating special customer requirements etc) </li><li>Ability to lead other quality personnel. </li><li>Assist with leading special projects within the company related to the QMS </li><li>All other duties as assigned to support company goals. </li></ul> <p>PHYSICAL DEMANDS/WORK ENVIRONMENT</p> <ul> <li>Capacity to work indoors in an office, laboratory, and/or manufacturing environment. </li><li>Ability to work in a stationary position for prolonged periods of time. </li><li>Capability to lift objects or equipment weighing up to 40 pounds with or without reasonable accommodation. </li><li>Physical aptitude to use basic hand tools in a laboratory and/or manufacturing environment. </li><li>Ability to travel and/or attend meetings domestic and internationally outside of normal business hours. </li></ul> <p>MINIMUM REQUIREMENTS</p> <ul> <li>Bachelor's degree in a mechanical or technical engineering discipline or, the equivalent in appropriate education and experience as determined by management utilizing internal SMC career development criteria. </li><li>Proficient understanding to apply project management principles, methodologies, and documentation. </li><li>Proficient in organizing, training, and facilitating problem solving teams using statistical based, process improvement methods. </li><li>Proficient understanding of Geometric Dimensioning and Tolerancing (GD&T). </li><li>Competent understanding of tolerance as it relates to design intent. </li><li>Competent understanding of common industrial processes and/or controls. </li><li>Competent understanding of Failure Mode and Effects Analysis (FMEA) processes. </li><li>Proficient at managing time to plan and execute multiple duties effectively. </li><li>Proficient understanding of common assembly processes. </li><li>Proficient in understanding schematics. </li><li>Proficient in basic inspection equipment in a laboratory environment. (Calipers, micrometers, flow meter, voltmeter, etc.) </li><li>Competent to utilize advanced inspection equipment in a laboratory environment. (microscopes, CMM, contour/roundness measuring instruments, etc.) </li><li>Ability to provide quality planning input to new product introduction and special project teams </li><li>Proficient ability to communicate utilizing corporate office software. </li><li>Proficient ability to take verbal and/or written direction on tasks, training, or departmental / company policies. </li><li>Proficient ability to communicate, in English, with internal and external customers tactfully and professionally. </li></ul> <p>For internal use only: Warehouse001</p>