<p>IT Support Intern - San Jose, California</p> <p>Job Description</p> <p>We are looking for an Intern who reports to the IT Support Manager US, who will actively support employees, and who will identify AI opportunities to leverage AI to automate/optimize support tasks and help implement identified AI improvements.</p> <p>Responsibilities</p> <ul> <li>Deploy and support end user PCs, workstations, desk and mobile phones (both software and hardware level) as part of the worldwide IT support team </li><li>Provide help to end users on supported applications: Windows Operating systems, Microsoft </li></ul> <p>Office Suite, Video Conferencing, VOIP Phones and any other IT related applications, functions and devices.</p> <ul> <li>Troubleshoot Active Directory services such as, Group Policies, DNS, DHCP </li><li>Troubleshoot and Support MFP Printers - including end user and network/infrastructure (print servers) </li><li>Troubleshoot and resolve network and end user computing issues both software and hardware </li><li>Capable of using and managing Systems Management, such as: SCCM or MS Intune </li><li>Identify areas where AI can be used to optimize IT Support activities and help implement </li></ul> <p>Requirements</p> <ul> <li>Engaged in a degree program in a computer-related field or equivalent </li><li>Experience/knowledge in desktop support both onsite and remote </li><li>Experience in Programming Languages </li><li>Ability to troubleshoot TCP/IP networking issues and services </li><li>Familiar with Microsoft products - Operating Systems, Office Suite, SharePoint, Teams etc. </li><li>Familiar with Microsoft tools such as Power Automate and Power App. </li><li>Knowledge in Active Directory </li><li>Familiar with VCenter and other virtual technologies </li><li>Knowledge in both agentic and non-agentic AI tools and agent builders (eg. Copilot Studio) </li><li>Excellent problem-solving skills and self-driven </li><li>Very good verbal and written communication skills </li></ul> <p>Additional Information</p> <ul> <li>This position is based in San Jose, CA and requires reliable transportation to and from the workplace. </li><li>Please note that housing, relocation assistance, and accommodation are not provided for this internship. </li><li>Candidates are responsible for securing their own lodging and travel arrangements. </li></ul> <p>Power Integrations is committed to building teams that drive innovation and therefore review a range of factors when determining compensation. The hourly pay range for this internship is $32 to $34. Our pay ranges are determined by role, level, qualifications and work location.</p> <p>The range displayed on the job posting reflects the minimum and maximum target for this intern in California. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.</p>