<p>The Student Success division at the University of South Florida is comprised of 60 departments, providing students with academic support, engagement opportunities, health & wellness services, and enhancement of the educational experience. The Office of Academic Advocacy (OAA) serves all undergraduate degree-seeking students in support of the institution's strategic goals and metrics. They apply data-informed approaches in their outreach practice, respond to referrals regarding students with academic barriers, and support those students via a case management approach. This unit informs leadership on student trends and barriers to support improvements to policy, process, and procedure.</p> <p>The primary purpose of the Academic Advocate is to improve undergraduate student persistence/retention, progression, and completion in support of key strategic university goals and measures. This position will consult on implementation and enhancement of policy and process, analyze data and generate information to identify barriers to retention and academic progression, create outreach to students identified as at risk, and support university personnel with students encountering academic or institutional challenges. The position will work collaboratively with offices across the university (e.g. Registrar, Financial Aid and Academic Advisors) to assist students in resolving</p> <p>issues that may affect student persistence, progression, and graduation. The Academic Advocate works directly with students and has the ability to assist any degree-seeking undergraduate student with concerns regarding their academic plans and progress, academic schedule, choice of major, and other academic activities and career goals. The position will outreach to any student identified as needing to connect to additional resources and will case manage students with additional levels of need to navigate institutional barriers.</p> <p>Special Skills or Training:</p> <p>Proficiency in student information systems, data analytics platforms, and other supporting data platforms; understanding of academic policy, process, and procedure; communication skills; and experience working in direct contact with students.</p>