<p>Position Summary Combining the collective strengths of two powerhouse organizations, Orlando Health and the high-quality physicians at Watson Clinic are expanding access to award-winning specialty care for patients in Polk County and beyond. Opening in summer 2026, Orlando Health Watson Clinic Lakeland Highlands Hospital - a state-of-the-art, seven-story, multi-specialty hospital - will serve as a vital 550,000 square-foot healthcare hub offering: 300+ inpatient beds and 69 emergency and observation beds 11 operating rooms and four cardiac interventional suites Dedicated labor and delivery services - including a neonatal intensive care unit (NICU) that will debut shortly after the hospital opens Comprehensive cardiovascular, neurology, and oncology services Advanced surgical procedures Join us in shaping the future of healthcare in Polk County as part of the Orlando Health Watson Clinic Lakeland Highlands Hospital opening team and share in the privilege of saying you were there from the very beginning. Opening Summer 2026 at 4000 Lakeland Highlands Road, Lakeland, FL. Orlando Health offers a great DAY ONE benefits package that includes: Medical, Dental, Vision & Prescription Drug Plans Flexible Spending Accounts & Health Savings Accounts Paid Time Off (accrued) Education Assistance: Preferred Education Program-100% PAID Tuition, Tuition reimbursement & repayment of previous loans Disability and Life Insurance Retirement Savings Plan Family Care Benefits & so much more! Position Summary: The Security Manager is responsible for administrative and operational functions for the Security Department. Previous experience in hospital or hotel security or law enforcement highly preferred. Responsibilities Essential Functions • Manages the staff, develops policies and procedures, goals and objectives, and provides administrative direction. • Responsible for recruiting, interviewing, screening, selecting and scheduling employees for the Department. • Periodically completes coaching plans to evaluate employee staff performance and ensure continuity of Department. • Meets with direct reporting staff to review performance and progress according to departmental goals and takes corrective action when necessary. • Coordinates all departmental process improvement activities including liaison with the Process Improvement Team. • Ensures that employees receive appropriate training, and that all training/licensure/certifications are properly documented. • Assists in preparing and implementing Department budget. • Works with the Sr Director of Security, Emergency Preparedness, and hospital administration to develop strategies for crime prevention at each of the campuses. • Supervises the Police Officers assigned to the Emergency Department if applicable • Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Assists in the attainment of financial goals for areas of responsibility. • Establishes Critical Success Factors for areas of responsibility and consistently meets or exceeds the CSF standards. • Stays informed of evolving technology related to crime prevention, access control, and CCTV. • Demonstrates and promotes Orlando Health Culture, Values, and Commitment to Excellence standards. • Maximizes customer satisfaction. • Directs departmental activities in the absence of the Sr. Director of Security. • Must exhibit the highest degree of trust and integrity in all functions. • Develops and oversees departmental and organizational Security training. • Oversees departmental website to assure content is applicable and current. • Conducts investigations as needed. • Performs all other duties assigned. Qualifications Education/Training Must meet one of the following: Bachelor's degree in security management, criminal justice, public safety, homeland security, or related field, or Associate degree and five (5) years of experience in a security related field, to include supervisory experience, or Minimum of eight (8) years of experience in a security related field, to include supervisory experience. Licensure/Certification Valid Florida driver's license with no more than six (6) points, at least 21 years of age, and must be insurable under the Orlando Health insurance carrier's requirements and standards. Must be able to obtain applicable IAHSS certifications. Experience Five (5) years Law Enforcement, U.S. Military Service, or Security experience, to include three (3) years supervisor experience or a total of eight (8) years of experience in a security related field, to include supervisory experience.</p> <p>Education/Training Must meet one of the following: Bachelor's degree in security management, criminal justice, public safety, homeland security, or related field, or Associate degree and five (5) years of experience in a security related field, to include supervisory experience, or Minimum of eight (8) years of experience in a security related field, to include supervisory experience. Licensure/Certification Valid Florida driver's license with no more than six (6) points, at least 21 years of age, and must be insurable under the Orlando Health insurance carrier's requirements and standards. Must be able to obtain applicable IAHSS certifications. Experience Five (5) years Law Enforcement, U.S. Military Service, or Security experience, to include three (3) years supervisor experience or a total of eight (8) years of experience in a security related field, to include supervisory experience.</p> <p>Essential Functions • Manages the staff, develops policies and procedures, goals and objectives, and provides administrative direction. • Responsible for recruiting, interviewing, screening, selecting and scheduling employees for the Department. • Periodically completes coaching plans to evaluate employee staff performance and ensure continuity of Department. • Meets with direct reporting staff to review performance and progress according to departmental goals and takes corrective action when necessary. • Coordinates all departmental process improvement activities including liaison with the Process Improvement Team. • Ensures that employees receive appropriate training, and that all training/licensure/certifications are properly documented. • Assists in preparing and implementing Department budget. • Works with the Sr Director of Security, Emergency Preparedness, and hospital administration to develop strategies for crime prevention at each of the campuses. • Supervises the Police Officers assigned to the Emergency Department if applicable • Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Assists in the attainment of financial goals for areas of responsibility. • Establishes Critical Success Factors for areas of responsibility and consistently meets or exceeds the CSF standards. • Stays informed of evolving technology related to crime prevention, access control, and CCTV. • Demonstrates and promotes Orlando Health Culture, Values, and Commitment to Excellence standards. • Maximizes customer satisfaction. • Directs departmental activities in the absence of the Sr. Director of Security. • Must exhibit the highest degree of trust and integrity in all functions. • Develops and oversees departmental and organizational Security training. • Oversees departmental website to assure content is applicable and current. • Conducts investigations as needed. • Performs all other duties assigned.</p>