<p>Job Title: Technical Sr. Supervisor, Packaging Production</p> <p>Division: Operations, Consumer Products Division</p> <p>Location: North Little Rock, Arkansas</p> <p>Reports To: Senior Technical Manager, Packaging Production</p> <p>Who We Are:</p> <p>For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.</p> <p>At L'Oréal Consumers Products, our mission is to democratize the best of beauty, and for us, beauty has to be sustainable. Our division holds the world's #1 beauty brand with L'Oréal Paris, the #1 makeup brand with Maybelline New York, the #1 natural brand with Garnier, as well as NYX Professional Makeup.</p> <p>At L'Oréal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L'Oréal divisions. We are consumer-oriented, and we act responsibly all along the value chain. Come join our dynamic team!</p> <p>What You Will Learn:</p> <p>As a Senior Technical Packaging Supervisor, you will leverage and expand your expertise to strategically lead, mentor, and develop a team of technicians in maintaining and optimizing complex packaging equipment. This role offers significant opportunities to influence operational efficiency and contribute to the organization's overall success by focusing on:</p> <ul> <li>Advanced Technical Leadership: Mastering intricate troubleshooting techniques, diagnosing and resolving critical equipment failures, leading root cause analyses, and implementing innovative solutions to minimize downtime and maximize performance. You will empower your team to develop their technical problem-solving skills and foster a culture of proactive problem prevention. </li><li>Strategic Prioritization and Resource Allocation: Developing and implementing efficient maintenance strategies, optimizing resource allocation across multiple lines and projects, and proactively mitigating potential production disruptions. This includes forecasting resource needs, managing budgets, and making data-driven decisions to optimize maintenance effectiveness. </li><li>Talent Development and Team Empowerment: Mentoring and coaching technicians to enhance their technical expertise, fostering a high-performing team environment, and driving continuous skill development. You will identify and develop future technical leaders, promoting cross-training and specialization to build a robust and adaptable team. </li><li>Performance Optimization and Accountability: Establishing clear performance expectations, conducting comprehensive performance reviews, and creating individualized development plans to maximize team member contributions. You will implement performance metrics and tracking systems to monitor progress and identify areas for improvement. </li><li>Collaboration and Communication: Building strong collaborative relationships with key stakeholders in Production, Engineering, and other departments to align on strategic maintenance priorities, drive continuous improvement initiatives, and proactively address production challenges. You will influence decisions related to equipment investments and upgrades. </li></ul> <p>What We Are Looking For:</p> <p>Required Qualifications:</p> <ul> <li>Education: Associate's degree or equivalent required. Bachelor's degree in a technical field (Engineering, Industrial Technology, Packaging Science, etc.) strongly preferred. </li><li>Experience: 8+ years of experience in a technical capacity within a manufacturing environment, with a proven track record of successfully troubleshooting, maintaining, and optimizing complex packaging equipment. 3+ years of demonstrated leadership experience, including supervising and developing technical teams. </li><li>Job-Specific Skills: Expert mechanical aptitude and advanced troubleshooting skills; in-depth knowledge of packaging equipment operation, maintenance, and optimization; solid understanding of PLC programming, control systems, and automation technologies; exceptional communication, interpersonal, and team leadership skills. </li><li>Technical Skills: Proficiency in computer applications (word processing, spreadsheets, presentation software); experience with maintenance management systems (e.g., CMMS) and data analysis tools. </li><li>Physical Requirements: Ability to work in a manufacturing environment, which may include exposure to noise, moving machinery, and varying temperatures; ability to stand, walk, and climb stairs for extended periods; ability to lift up to 50 pounds occasionally. </li></ul> <p>Preferred Qualifications:</p> <ul> <li>Industry Certifications: Relevant certifications such as Certified Maintenance and Reliability Professional (CMRP) or certifications related to specific packaging equipment or technologies. </li><li>Experience with Specific Packaging Technologies: Experience with bottle loaders, fillers, cappers, labeling equipment, cartoning machines, or bundlers. </li><li>Experience in a Regulated Industry: Experience working in an FDA or GMP regulated environment. </li><li>Lean Manufacturing/Continuous Improvement Experience: Familiarity with Lean Manufacturing principles and continuous improvement methodologies. </li></ul> <p>As an integral part of our culture at L'Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L'Oréal's Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.</p> <p>Additional Benefits Information As Follows:</p> <ul> <li>Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan) </li><li>Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!) </li><li>Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products, Monthly Mobile Allowance) </li><li>Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!) </li><li>Employee Resource Groups (Think Tanks and Innovation Squads) </li><li>Access to Mental Health & Wellness Programs </li></ul> <p>Don't meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!</p> <p>We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.</p> <p>If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.</p> <p>Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other's health & safety in mind.</p>