<p>Introduction</p> <p>Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.</p> <p>We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.</p> <p>Overview</p> <p>Role specifics:</p> <ul> <li>Jurisdictions: United States </li><li>Licenses: Required </li><li>Location: This role is eligible for fully remote work. </li></ul> <p>How you'll make an impact</p> <ul> <li>Leverage advanced claims expertise to manage high-severity and complex Inland Marine Cargo claims, ensuring effective resolution strategies are implemented. </li><li>Provide strategic oversight and guidance throughout the life of each cargo claim, including those involving international transit, multimodal transport, or high-value goods. </li><li>Engage and communicate with internal and external stakeholders-clients, carriers, freight forwarders, legal counsel, and vendors-to coordinate efficient claims management and recovery opportunities. </li><li>Deliver outstanding customer service with a high level of empathy and professionalism, particularly in time-sensitive or logistically complex claim scenarios. </li><li>Maintain full compliance with client-specific guidelines and corporate standards, applying sound judgment and ethical practices in every claim. </li><li>Ensure accurate and timely documentation of claim activity, supporting transparency, subrogation, and efficient claims progression. </li></ul> <p>About You</p> <p>Potential candidates should have the following:</p> <ul> <li>Claims Background: Extensive experience handling Inland Marine Cargo claims, including cargo loss, damage in transit, theft, and delay. </li><li>Jurisdictional Experience: United States </li><li>Active Adjusters' licenses: Required </li></ul> <p>As a key member of our Specialty Claims team, you will:</p> <ul> <li>Investigate, evaluate, and resolve complex Inland Marine Cargo claims using your specialized knowledge of shipping logistics, international trade, and transportation liability. </li><li>Partner closely with clients to deliver proactive claims solutions, advise on best practices, and reduce exposure through thorough analysis and mitigation strategies. </li><li>Lead with initiative, think strategically, and take ownership of challenging cargo claims while balancing technical rigor with empathy and client service. </li></ul> <p>REQUIRED QUALIFICATIONS:</p> <ul> <li>High School Diploma. </li><li>Minimum of 7 years related claims experience, with at least 3 years focused on Inland Marine or Cargo claims. </li><li>Appropriate licensing and/or certification in all states in which claims are being handled. </li><li>Deep knowledge of transportation industry standards, applicable laws (e.g., Carmack Amendment, COGSA), and best practices in cargo claims. </li><li>Computer experience with related claims and business software. </li></ul> <p>DESIRED:</p> <ul> <li>Bachelor's Degree. </li><li>Certifications related to cargo or marine claims (e.g., AIM, AMIM, or similar). </li></ul> <p>#LI-DR1</p> <p>#LI-Remote</p> <p>Compensation and benefits</p> <p>On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.</p> <p>Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:</p> <ul> <li>Medical/dental/vision plans, which start from day one! </li><li>Life and accident insurance </li><li>401(K) and Roth options </li><li>Tax-advantaged accounts (HSA, FSA) </li><li>Educational expense reimbursement </li><li>Paid parental leave </li></ul> <p>Other benefits include:</p> <ul> <li>Digital mental health services (Talkspace) </li><li>Flexible work hours (availability varies by office and job function) </li><li>Training programs </li><li>Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing </li><li>Charitable matching gift program </li><li>And more... </li></ul> <p>We value inclusion and diversity</p> <p>Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement</p> <p>Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.</p> <p>Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.</p> <p>Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.</p> <p>Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</p>