<p>Community Service Aide</p> <p>Salary</p> <p>$23.10 Hourly</p> <p>Location</p> <p>PA, PA</p> <p>Job Type</p> <p>Full-time</p> <p>Job Number</p> <p>Community Service Aide 2025.1</p> <p>Department</p> <p>Police</p> <p>Division</p> <p>Police Patrol</p> <p>Opening Date</p> <p>07/16/2025</p> <p>Closing Date</p> <p>9/16/2025 11:59 PM Eastern</p> <p>FLSA</p> <p>Non-Exempt</p> <p>Bargaining Unit</p> <p>6000</p> <ul> <li>Description </li><li>Benefits </li></ul> <p>Applicants must possess valid employment authorization to work in the United States.</p> <p>Applicants must have the ability to work on-site at City of Lancaster, Pennsylvania locations.</p> <p>Primary Functions and Job Details</p> <p>Provides civilian support to uniformed Police Officers, other police civilian employees and the public both in the field and in various locations at the Police Station.</p> <p>Examples Of Essential Duties</p> <ul> <li>Follows safe practices in the performance of duties. </li><li>Searches for contraband and provides for prisoner security; physically and visually monitors, feeds, processes, and supervises prisoners in jail section; maintains security of various assigned areas involving long periods of sitting and standing. </li><li>Provides custody and security of offenders including observing actions of prisoners, squatting and bending to perform "pat" and "strip" searches of offenders, restraining and securing sometimes intoxicated, uncooperative, and/or assaultive prisoners, and transferring and transporting prisoners by walking or physically escorting. </li><li>Occasionally directs vehicle and pedestrian traffic in two directions by using full body motions such as standing, waving, pointing. </li><li>Responds to emergencies, hearing calls for and calling for help, giving emergency first aid, moving an injured or unconscious prisoner or employee various distances to safety; and uses force to control offenders. </li><li>Reads, reviews, and properly applies information found in prisoner records that is related to the prisoner's health and safety and to the security of the facility; complies with policies, procedures, rules, and regulations; prepares and maintains computer and document records, forms, and reports. </li><li>Utilizes local and statewide computer programs and software systems to query and perform data entry and maintain various computerized or document databases. </li><li>Enters warrants into a computerized system requiring the use of a computer keyboard; files warrants in file cabinet drawers, requiring bending and standing. </li><li>Utilizes the telephone and police radio to communicate internally and externally with the public, other agencies, and other Bureau employees. </li><li>Cleans jail cells using a mop and bucket; checks cells for contraband in and under various objects including steel beds and sink/toilets. </li></ul> <p>Typical Qualifications</p> <p>Education, Training and Experience</p> <ul> <li>Graduation from High School or completion of a GED is required. </li></ul> <p>Licenses and Certificates</p> <ul> <li>Possession of a valid Pennsylvania State Driver's License is required. </li></ul> <p>Knowledge, Skills and Abilities</p> <ul> <li>Proven proficiency in knowledge, understanding and use of the Microsoft (or similar) suite of tools (Word, and Excel, Outlook or Lotus Notes) is required. </li><li>Proven ability to perform computer data entry and retrieval is required. </li><li>Ability to employ the use of office equipment including fax machine, copier, stapler, hole punch is required. </li><li>Ability to employ the use of various electronic and computerized equipment to photograph, fingerprint, and otherwise process prisoners during the booking process is required. </li><li>Proven ability to read, write, speak and comprehend English is required. </li><li>Ability to listen, comprehend, and communicate verbally and in written instruction and other communications in the English language is required. </li><li>Ability to operate a mechanical control panel requiring the repeated ability to turn spring-loaded switches and push button control switches is required. </li><li>Ability to adapt and function in stressful situations and maintain professional demeanor when dealing with uncooperative customers. </li><li>Ability to operate a vehicle on private and public streets is required. </li><li>Proven ability to work as part of a team and to collaborate successfully with others is required. </li><li>Proven ability to adapt to new or changed situations and to show flexibility in making improvements in work processes and operations is required. </li><li>Proven ability to exhibit customer-centered behaviors and to focus on customer needs is required. </li><li>Proven ability to commit to excellence in service and to continuous improvement is required. </li></ul> <p>Environmental Conditions</p> <ul> <li>Exposed to inclement weather and extreme temperature, including long periods of standing outdoors. </li><li>Works outdoors and indoors with, or without, heat and/or air conditioning. </li><li>Exposure to noise and pollution. </li></ul> <p>Safety Equipment Used or Needed</p> <ul> <li>None </li></ul> <p>Comments</p> <ul> <li>Satisfactory passing of drug screening, background investigation, polygraph, and all requirements of the Criminal History Records Act, Chapter 91 of the Pennsylvania Crimes Code is required. </li><li>Successful completion of certification as a CLEAN Terminal Operator is required. </li><li>Works around motorized or moving equipment and machinery. </li><li>Skills tests may be given. </li><li>Pushes and pulls open heavy steel doors to cellblock and other areas. </li><li>This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities. </li></ul> <p>The City of Lancaster offers a comprehensive benefit package to benefits-eligible positions. Medical (PPO and HDHP/HSA options), Dental, Vision, Life Insurance, FSA, Critical Illness and Accident Insurance, Pension(s), 457 Deferred Compensation, Sick, Vacation, Personal Time, as well as 13 Paid Holidays for non-essential positions (Bonus days given in lieu of holidays to essential positions).</p>