<p>Kforce has a client that is seeking an Instana Engineer for a remote role.</p> <p>Responsibilities:</p> <ul> <li>Identify the need for training (content) across the practice </li><li>Collaborate with engineering and product management teams to develop innovative solutions to customer requirements </li><li>Establish & execute account governance, set delivery metrics and drive customer excellence in existing accounts </li><li>Ensure overall quality of the interaction with each customer, coordination of all aspects of delivery, and overall adoption of Turbonomic Instana solutions across the customer landscape </li><li>Drive results on services engagements to ensure rapid adoption and short time to value for customers </li><li>Identify opportunities within the customer's environment to extend Turbonomic Instana adoption by understanding their key business and technical objectives </li><li>Document all work with customers including overall value provided, run books, configuration guides, and executive summaries </li><li>Maintain current functional and technical knowledge of Turbonomic Instana, Cloud, Containers, and Virtualization </li><li>Maintain all current Turbonomic Instana certifications as required </li><li>Install, deploy, upgrade and maintain the customer Turbonomic Instana platform </li><li>Support as Subject Matter Expert (SME) the Turbonomic Instana Technical Account Manager, Sales Engineering and Account Executives assigned to the customer </li><li>Ensure your customer receives quantifiable & quantifiable value from Turbonomic Instana by both guiding and leading them along the defined ARM Multi-Journey roadmap towards the identified and agreed Business Outcomes </li><li>Translate Business Outcomes and/or Business Pains and Turbonomic's Instana's technical capabilities mapping to an Agile methodology and Scrum framework services delivery </li><li>Work within an Agile Methodology and Scrum Framework applied for Professional Services Delivery* Bachelor's degree in Math, CS, IT Business Management, Economics, Engineering or related field or equivalent experience </li><li>Turbonomic Instana Professional Certification </li><li>Agile/Scrum Certification of equivalent experience </li><li>10+ years of experience in an infrastructure, datacenter, dev-ops and or architecture role, with an understanding of platform architecture and design </li><li>5+ years of experience as a Professional Services Engineer, consultant or Sales Engineer </li><li>Extensive field experience in one or more of these fields: virtualization (7+ years), cloud computing architectures (5+ years) and containers (3+ years) </li><li>A sense of urgency, diligence and proactiveness </li><li>Demonstrate clear understanding of industry trends, common challenges, best practices, customer's business, competitors, market positioning and adoption of best practices </li><li>Demonstrated ability to work independently to plan, prioritize, coordinate, and manage multiple resources, across multiple client engagement projects of varying degrees of complexity </li><li>Demonstrated ability to meet client expectations while adhering to defined corporate policies, practices, and processes </li><li>Technologist level of understanding of hardware and software architecture, virtualization, cloud and associated infrastructure design and development </li><li>Strong organizational skills with an ability to manage competing client demands </li><li>Software Development experience a plus </li><li>Strong analytical, organizational and documentation skills </li><li>Professional level communication and interpersonal skills </li><li>Exposure to Turbonomic Instana as part of experience in the Professional Services or Consultant Role </li><li>Versed in Atlassian JIRA platform or similar </li><li>Proven experience working with Agile Methodology and Scrum Framework on associated fields </li></ul>