<p>Posting Number: 20254433S Position Title: Communications Manager Position Type: Staff Location: Villanova, PA Recruitment Type: Internal/External Applicants Work Schedule: full-time/12-months Avg Hours Week Department: 824 - Performing Arts Center Position Summary:</p> <p>The Communications Manager is responsible for leading marketing outreach, public relations, and community engagement initiatives for the Mullen Center for the Performing Arts. This role works closely with the Villanova Theatre Department (VTD) and provides support to student organizations and academic departments in developing marketing strategies, executing PR campaigns, and conducting market analysis. The primary objective is to enhance both campus and regional engagement with Mullen Center events, boosting visibility and participation.</p> <p>Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University's mission and values.</p> <p>Duties and Responsibilities:</p> <ul> <li>Support Villanova student performing groups, academic departments, and university stakeholders in developing marketing plans and public relations strategies to enhance campus engagement with Mullen Center events. Oversee announcements, audience engagement, and assist with press releases, playbills, brochures, and digital content as needed. Work closely with the Audience Services/Box Office Department to ensure positive patron experience. </li><li>Work directly with the VTD Chairperson and Artistic Director to develop marketing strategies and establish benchmarks that drive campus and regional engagement for VTD events and productions. Manage media relations, announcements, and audience engagement initiatives. Create and design press releases, playbills, brochures, and digital content. Oversee direct mail, email, and social media campaigns while maintaining and updating the VTD performance website (i.e., .org) to ensure consistent and impactful communication. Collaborate closely with the Audience Services/Box Office team to address VTD ticketing needs and manage related data. Partner with graphic designers as necessary. </li><li>Manage Mullen Center email and social media campaigns, as well as the website and social media platforms, ensuring consistent and effective communication. </li><li>Manage mailing lists for subscriptions, group sales, single tickets, alumni, and academic campaigns. Capture press photos and oversee archival photoshoots, actively contributing to and curating the Mullen archive. Assist with coordinating Mullen and VTD receptions and special events. </li><li>Act as a liaison with the Office of University Communications and Marketing, as well as the Office of University Advancement, to facilitate collaborative initiatives and events. Serve as the primary contact for press inquiries related to the Mullen Center. </li><li>Support marketing strategies for the Office of Auxiliary Services to promote The Inn at Villanova, Conference Services, Villanova Art Gallery, and Dining Services during non-peak times at the Mullen Center. </li></ul> <p>Minimum Qualifications:</p> <p>Formal Education: (e.g., degree)</p> <ul> <li>B.A./B.S. in Public Relations and Marketing, Communications, Theatre, English, Arts Administration, or related field. </li></ul> <p>Specific Job Knowledge: (e.g., knowledge of principles and procedures related to field and area)</p> <ul> <li>Knowledge of marketing and public relations principles, practices, and procedures; graphic design; print production; theatre box office and house management; performing arts production. </li></ul> <p>Minimum Work Experience: (type and number of years)</p> <ul> <li>3-5 years arts-related marketing/public relations management with proven ability to write, edit, supervise staff, and handle multiple projects simultaneously. (5+ years' relevant experience and 2-3 years supervisory experience desirable). </li><li>Work Skills: (e.g., written, and verbal communication skills): </li><li>Excellent written and oral communication skills. </li><li>Excellent coordination, collaboration, and planning skills. </li><li>Strong diagnostic, analytical, creative, and problem-solving skills. </li><li>Ability to manage time, meet deadlines and supervise inexperienced staff. </li><li>Ability to design marketing materials and playbills. </li></ul> <p>Preferred Qualifications: Physical Requirements and/or Unusual Work Hours:</p> <p>Equipment Knowledge:</p> <ul> <li>Knowledgeable on both Mac and PC platforms. Proficient in M/S Office Suite and industry standard graphic design/desktop publishing software such as Adobe Creative Cloud. Expertise in web design and database management. Competent on social media platforms (e.g., X, Snapchat, TikTok, and Facebook). </li></ul> <p>Tools, machinery, and equipment used:</p> <ul> <li>computer, copy/scanner machine, phone. </li></ul> <p>Physical requirements: (items such as lifting, pushing, pulling, standing, or sitting for extended periods of time, manual dexterity, walking etc.)</p> <ul> <li>Must be willing and able to work flexible hours/days reflective of the dynamic schedule of a performing arts center, which includes a variety of hours including occasional evenings and weekends for events. </li></ul> <p>Special Message to Applicants: Posting Date: 07/17/2025 Closing Date (11:59pm ET): Salary Posting Information:</p> <p>Commensurate with experience</p> <p>Salary Band: 14 Job Classification: exempt</p> <p>References Needed</p> <p>References Needed</p> <p>Minimum Number of References Needed 3 Maximum Number of References Needed 3</p>