<p>Company Description</p> <p>Job Description</p> <p>Domino's Pizza is seeking a friendly and customer-focused Customer Service Representative to join our team at our 125 S English Station Rd location in Louisville, United States. As a vital member of our team, you'll be the face of our organization, ensuring our customers have an exceptional experience with every interaction.</p> <ul> <li>Greet customers warmly and take food orders accurately and efficiently </li><li>Process payments and handle cash transactions with precision </li><li>Answer phone calls and respond to customer inquiries in a professional manner </li><li>Collaborate with kitchen staff to ensure timely order preparation and delivery </li><li>Address customer concerns and resolve issues with empathy and care </li><li>Maintain a clean and organized work area </li><li>Assist in inventory management and restocking supplies as needed </li><li>Adapt to changing priorities in a fast-paced environment </li><li>Support team members during peak hours and special events </li><li>Promote new products and special offers to customers </li></ul> <p>Qualifications</p> <ul> <li>Excellent communication and interpersonal skills </li><li>Strong customer service orientation with a friendly and approachable demeanor </li><li>Ability to multitask and work efficiently in a fast-paced environment </li><li>Problem-solving skills and the ability to handle challenging situations with grace </li><li>Team player mentality with a willingness to support colleagues </li><li>Basic computer skills for operating point-of-sale systems </li><li>Cash handling experience and ability to maintain accurate transactions </li><li>Flexibility to work various shifts, including evenings and weekends </li><li>Physical ability to stand for extended periods and lift up to 25 pounds </li><li>High school diploma or equivalent (preferred) </li><li>Previous customer service experience in food service or retail (preferred) </li></ul> <p>Additional Information</p>