<p>Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount. Serves as a dynamic, positive leader, while fostering teamwork, employee morale, motivation and open communication. Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations. Ensures that team members clearly understand and are held accountable for their performance expectations. Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained. Demonstrates excellent facilitator skills in resolving conflicts between different points of view. Coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees.</p> <p>Reporting to the Sr Marketing Operations Manager, this position will oversee the operational execution of special events, promotions, and other marketing departments as assigned. This position will work closely with all internal and Corporate departments, plus external vendors, to accomplish the vision of events.</p>