<p>Reports To: Referral Supervisor</p> <p>Supervises: N/A</p> <p>Salary/Status: Non-Exempt</p> <p>Minimum Requirements:</p> <ol> <li> <p>Graduated from accredited school, and High School diploma/G.E.D.</p> </li><li> <p>Ability to establish and maintain effective working relationships with other employees, patients, representatives of outside agencies and the general public.</p> </li><li> <p>Professional mannerisms and appearance</p> </li><li> <p>Ensure that clinical services are available to all clients</p> </li><li> <p>Demonstrate proficiency in assessment and delivery of all services to a diverse population</p> </li><li> <p>Adult, Infant and Child C.P.R. certification</p> </li></ol> <p>Responsibilities:</p> <p>Referrals:</p> <ol> <li> <p>Schedule outside referral appointment, as directed by PCP.</p> </li><li> <p>Keep accurate log of all appointments made.</p> </li><li> <p>Document in log book: location of appointment, name and specialty of doctor seeing patient, date of appointment.</p> </li><li> <p>Document referral appointments in medical record.</p> </li><li> <p>Send all appropriate paperwork and records to specialist.</p> </li><li> <p>Check referral voicemail regularly; address referral requests appropriately.</p> </li><li> <p>Perform general office duties that require proficiency in communication and organizational skills.</p> </li></ol> <p>Medical Referrals:</p> <ol> <li> <p>Review referral and verify patient insurance information</p> </li><li> <p>Consult with patient regarding scheduling appointment times as needed</p> </li><li> <p>Verify patient address and phone number</p> </li><li> <p>Complete medical referral, inform patient of appointment information via mail/phone</p> </li><li> <p>Fax all pertinent referral information i.e., history and physical, labs last office visit and referral</p> </li><li> <p>Obtain correct insurance authorization as required per insurer</p> </li><li> <p>Record referral information in patients chart and referral log</p> </li></ol> <p>Other Duties:</p> <ol> <li>This position also requires the ability to work at a computer workstation, and some knowledge of a key board. From time to time, it also requires the ability to work long and arduous hours. </li></ol>