<p>Software Tester (Customer Acceptance Testing / SDLC) - USPS Retail Technology Program</p> <p>Merrifield, VA (Onsite)</p> <p>Ability to Obtain USPS Sensitive Clearance Required</p> <p>MBA Consulting Services, Inc. (MBA CSi) is hiring a Software Tester to support the Retail Technology Program within the Engineering organization at the United States Postal Service (USPS). This role supports the Enterprise Biometric Identity Service (EBIS) - the platform that powers digital fingerprinting and identity services at retail post office locations nationwide.</p> <p>If you bring hands-on experience in Customer Acceptance Testing (CAT), requirements analysis, SDLC documentation, and defect tracking, this is an opportunity to support a high-visibility federal technology program with national impact.</p> <p>What You'll Do</p> <p>Write and execute Customer Acceptance Testing (CAT) scripts</p> <p>Perform software testing in a controlled CAT environment</p> <p>Analyze, document, and refine functional and system requirements</p> <p>Develop test strategies, test plans, and detailed test cases</p> <p>Reproduce, debug, and document reported system issues</p> <p>Maintain requirements traceability matrices and SDLC artifacts</p> <p>Track and resolve defects using bug tracking tools</p> <p>Provide helpdesk backup support via the phone to diagnose issues to field offices experiencing EBIS device issues</p> <p>Collaborate with engineers, business stakeholders, and end users</p> <p>What You Bring</p> <ul> <li>Strong experience in software testing, system validation, and QA processes </li><li>Proven ability to analyze and document functional/system requirements </li><li>Experience creating test plans, test cases, and test documentation </li><li>Hands-on debugging and defect lifecycle management experience </li><li>Knowledge of SDLC processes and quality assurance standards </li><li>Experience with requirements, traceability and documentation control </li><li>Strong written and verbal communication skills </li><li>Experience with technical writing and stakeholder collaboration </li><li>Familiarity with Section 508-compliant UI design (preferred) </li></ul> <p>Education & Experience</p> <ul> <li>Bachelor's degree (preferred in a related field) </li><li>5+ years of relevant software testing / QA experience </li></ul> <p>We are driven by integrity, technical excellence, and delivering measurable mission results.</p> <p>MBA CSi is an Equal Opportunity / Affirmative Action Employer.</p> <p>Women, Minorities, Veterans, and Individuals with Disabilities are encouraged to apply.</p> <p>EOE - Minority / Female / Veteran / Disabled</p>