<p>Shenandoah Community Health (SCH) is here to bridge the gap in healthcare access. As a Federally Qualified Health Center, we tackle the challenges of cost, transportation, and language barriers to ensure everyone in our community receives the care they need. We offer a comprehensive range of services, including primary care for adults and children, women's health, behavioral health, and oral health. Plus, we provide additional support services such as on-site pharmacy, labs, and radiology. Working at SCH isn't just a job; it's a chance to make a real difference in the lives of your neighbors. Join our team and become part of the solution! Visit our website at www.shencommhealth.com to learn more.</p> <p>Shenandoah Community Health (SCH) is looking for a casual part-time Spanish to English interpreter for our Special Populations/Migrant department to perform a variety of interpretation, translation and SCH services to assist non-English-speaking patients receiving care within Shenandoah Valley Medical System.</p> <p>Role & Responsibilities:</p> <ul> <li>Participate as a neutral party in the role as a conduit of information that must flow between SCH staff and the patient. </li><li>Ensure that information pertaining to the patient's services, hospitalization, (advanced directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated. </li><li>The patient's questions/concerns regarding this information is appropriately addressed. </li><li>Provide interpreter services, and convey the exact message as opposed to summarizing information in a way that is subjective. </li><li>Promote customer satisfaction related to SCH services; notify Supervisor of any issues that may be problematic for patients or SVMS staff. </li><li>Ensure that all policies and procedures related to process, service, and employee work rules are followed. </li><li>Maintain all confidential matters related to patient care and visitor issues on non-English speaking patients/families/escorts. </li><li>Assist patients as needed in the proper completion of registration, and financial forms; answer any questions to ensure patient understands in a clear and effective manner. </li><li>Assisting patients with Primary Care, Women's Health, Pediatrics, Behavioral Health, Pharmacy, Lactation Consultant, Diabetic Educators and with questions/concerns/clarification/refill requests regarding all these departments. </li><li>Perform other related duties incidental to the work described herein. </li></ul> <p>Qualifications & Education Requirements (add Licensure on pertinent jobs):</p> <ul> <li>High-School Diploma or equivalent, post-secondary education preferred. </li><li>Successful completion conversation/translation competency testing in secondary language, and language proficiency test. Fluent in English and Spanish. </li><li>Possess good listening and communication skills. </li><li>Office skills including word processing, data entry, and record keeping principles. </li><li>Possess the ability to work in a courteous and professional demeanor with patients, co-workers, and community contacts. </li><li>Demonstrate a friendly, patient, and compassionate demeanor when dealing with people, even in difficult situations. </li><li>Ability to exhibit a personal commitment to the mission of SCH and to providing a high-quality experience to all. </li><li>Ability to work with diverse populations from various economical backgrounds and age group. </li><li>Ability to work in a fast-paced Health Care environment with a variety of customer service needs. </li></ul>