<p>Hybrid work</p> <p>Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and other US locations. Our robust hybrid work model spans San Francisco, Denver, Ankara, Dublin, Mexico City and Melbourne.</p> <p>About you</p> <p>You're a connector who puts people first and values the lasting partnerships you'll build. You're an active listener who cares about the stories people share and are energized by communication and collaboration. You love learning new things and are known for bringing innovative perspectives and questions to the table. You're deadline and results-driven, proactive, passionate about creating new processes, systems, and best practices that help your internal partners do their best work. You have a hospitality mindset.</p> <p>About your skills</p> <ul> <li> <p>Strong Communication Skills: You excel in articulating complex technical concepts clearly and concisely to both technical and non-technical stakeholders, fostering a collaborative and transparent work environment. You bring a hospitality approach and positive attitude at all times.</p> </li><li> <p>Collaboration: You excel in fostering collaboration within cross-functional teams, leveraging diverse perspectives and expertise to achieve common goals and deliver successful outcomes. You are adept at working effectively in remote or distributed teams, leveraging communication tools and collaboration platforms to facilitate seamless communication and collaboration across all levels of the organization, geographies and time zones.</p> </li><li> <p>Stakeholder Management: You excel in managing stakeholder expectations, fostering positive relationships with clients, users, and other key stakeholders, and effectively communicating project progress and milestones. You have experience working with individuals at various levels across the organization.</p> </li><li> <p>Cross Functional Partnership: You excel in managing stakeholder expectations, fostering positive relationships with internal teams, users, and other key stakeholders, and effectively communicating technical desicions, project progress and milestones.</p> </li></ul> <p>About this role</p> <p>Udemy is looking for a Workplace Partner to join our Denver office, a key Go-To-Market office hub. This is a full time, in office based role that encompasses a variety of responsibilities including: front desk responsibilities, visitor management, vendor management, office management, office engagement, financial management & culture building. You'll be responsible for providing a welcoming, organized, and efficient workspace, ensuring smooth office operations. As part of an expanding global company, this is a fantastic opportunity to manage cross-functional experiences and contribute to a learning-focused organization. This role will report to the Sr. Director, Global Real Estate & Workplace (REW). Our team mission is to enable productivity and connection by providing positive employee experiences through innovative Real Estate & Workplace solutions.</p> <p>What you'll be doing</p> <p>End to end ownership of running the Denver office, including but not limited to, the following items:</p> <ul> <li> <p>Lease management.</p> </li><li> <p>Day to day operations, including managing and resolving any workplace requests.</p> </li><li> <p>Food and beverage program.</p> </li><li> <p>Office improvement projects.</p> </li><li> <p>Maintain relationships with the Landlord and vendors.</p> </li><li> <p>Financial/budget management.</p> </li><li> <p>Physical safety and security along with health & safety.</p> </li><li> <p>Plan and execute Events to drive engagement and culture.</p> </li><li> <p>Partner with the Sr. Director on the long-term office lease & space strategy.</p> </li><li> <p>Partner with the global REW team on team wide initiatives, projects and processes.</p> </li><li> <p>Provide secondary remote coverage for our offices in SF, Austin & Mexico City.</p> </li></ul> <p>What you'll have</p> <ul> <li> <p>5-6 years of proven experience in office management.</p> </li><li> <p>Proven experience in hospitality / guest service / customer service roles.</p> </li><li> <p>Exceptional organizational and time-management skills.</p> </li><li> <p>Excellent communication skills, both written and verbal.</p> </li><li> <p>Proficiency in GSuite, Slack, JIRA, Envoy, Brivo, and REW tools.</p> </li><li> <p>Eagerness to learn about and implement AI in daily workflows.</p> </li><li> <p>Ability to work independently, manage multiple tasks, detail oriented and maintain a high level of confidentiality.</p> </li><li> <p>Understanding of Denver office management regulations and health/safety standards.</p> </li></ul> <p>We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!</p>