<p>We are seeking a leader to join our team at Uccello's. As a Shift Supervisor, you will play a crucial role in delivering exceptional service and creating a positive shopping experience for our valued customers. If you have excellent interpersonal skills, attention to detail, and enjoy working in a fast-paced environment, we want to hear from you!</p> <p>Key Responsibilities:</p> <ul> <li>Supervise and lead the restaurant team during assigned shifts to deliver exceptional customer service and uphold the brand's image. </li><li>Assist the management in the daily operations, including opening and closing procedures, inventory management, and ensuring compliance with health and safety standards. </li><li>Train, mentor, and motivate team members to maintain high-quality service and efficiency. </li><li>Handle guest inquiries, complaints, and feedback in a professional and timely manner, aiming to resolve any issues and leave customers satisfied. </li><li>Monitor and maintain the cleanliness and organization of the restaurant to create a welcoming atmosphere. </li><li>Collaborate with other supervisors and management to achieve financial targets, optimize productivity, and implement improvement strategies. </li><li>Uphold company policies and enforce regulations, ensuring team members adhere to guidelines and procedures. </li></ul> <p>Qualifications:</p> <ul> <li>Previous experience in a supervisory or leadership role within the restaurant or hospitality industry is preferred. </li><li>An appreciation for the culinary arts is a plus. </li><li>Exceptional communication and interpersonal skills with the ability to inspire and motivate a diverse team. </li><li>Strong problem-solving skills and the ability to remain composed in high-pressure situations. </li><li>Detail-oriented, with excellent organizational abilities to manage multiple tasks effectively. </li><li>Availability to work flexible shifts, including weekends and holidays. </li><li>Must be at least 18 years of age. </li></ul> <p>Benefits:</p> <ul> <li>Competitive pay and opportunities for advancement within the company. </li><li>Access to a supportive and engaging work environment. </li><li>Employee discounts on food, beverages, and merchandise. </li><li>Ongoing training and development to enhance your skills and knowledge. </li><li>Join a team that values teamwork, creativity, and a passion for hospitality. </li></ul>