<p>A Climbing Wall Specialist is an enthusiastic and safety-focused member of the Wellness and Recreation team, committed to providing a safe and educational climbing experience to the campus community. In this role, you will instruct climbing basics skills and techniques, educate participants on technical skills and risk management, provide a high level of customer service and ensure a welcoming environment for all. Join our pack!</p> <p>Contribute</p> <ul> <li>Instruction: Provide high-quality instruction in climbing fundamentals, including knot tying, belaying (top-rope and lead), proper use of equipment, and climbing technique. </li><li>Education: Facilitate and teach proper belay and climbing techniques while educating participants on equipment, technical skills and risk management. </li><li>Climbing Safety: Observe and check for proper belay techniques and safe climbing practices, ensuring adherence to all safety rules and operational guidelines. </li><li>Conflict Resolution: Manage participant behavior and mediate conflicts to ensure a positive experience for everyone. </li><li>Facility Operations: Utilize InnoSoft Fusion to accurately check in climbers upon arrival and verify membership status. </li><li>Equipment: Manage the check-out and inventory of rental equipment, specifically including harnesses, shoes, and chalk, using the InnoSoft Fusion system. </li><li>Operational Support: Assist with program registration and equipment check-out. You will also help with program design, implementation and evaluation. </li><li>Cleanliness: Maintain a clean and inviting climbing center environment. </li></ul> <p>Is Time Limited No If Yes, Appointment Length Wolfpack Perks and Benefits</p> <p>As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.</p> <p>What we offer:</p> <ul> <li>Health Insurance for Temporary Employees </li><li>Enhance your career with LEAD courses </li><li>Attend non-revenue generating sporting events for free. </li></ul> <p>Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.</p> <p>Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.</p> <p>Department Information</p> <p>Job City & State Raleigh, NC Department Wellness and Recreation</p> <p>System Information</p> <p>Classification Title Temporary-Clerical Working Title Climbing Wall Specialist</p> <p>Position Information</p> <p>Requirements and Preferences</p> <p>Work Schedule Maximum 20 hours per week as scheduled Other Work/Responsibilities</p> <ul> <li>Guideline Enforcement: Understand and enforce Wellness and Recreation and area specific guidelines. </li><li>Risk Management: Knowledge and implementation of emergency action plan. </li><li>Training and Meetings: Attend required training and meetings. </li><li>Community: Develop professional relationships with co-workers, participants and guests. </li><li>Support: Perform other related duties to support the overall functioning of the department. </li></ul> <p>Working Conditions</p> <ul> <li>Environment: Both indoors and outdoors with potential exposure to adverse weather. </li><li>Physical: Requires frequent standing, sitting, walking, bending, reaching, and lifting weight up to 40 lbs regularly. Must be comfortable and capable of working at height (over 30 feet) for route-setting, maintenance, and rescue procedures. </li><li>Sensory: The work environment can be potentially loud and busy, requiring strong communication, listening, and observation skills to ensure patron safety. </li><li>Schedule: Flexibility in availability is needed to cover operational hours, which potentially include early mornings, late nights, weekends, and university breaks (e.g., fall break, spring break). </li><li>Safety: Exposure to exposure to potential safety hazards inherent to climbing operations. Strict adherence to the emergency action plan is required to mitigate risk. </li></ul> <p>Minimum Experience/Education Department Required Skills</p> <ul> <li>Initiative: Complete required work, pursue opportunities to expand knowledge, work to better the department. </li><li>Communication: Display effective and proactive interpersonal communication with users and coworkers. </li><li>Customer Service: Prioritize our users, ensuring a positive and supportive experience for all participants. </li><li>Critical Thinking: Actively conceptualizing, applying, analyzing, and evaluating information to reach a conclusion. </li><li>Teamwork: Collaborate and use knowledge and experiences to contribute to the success of the team. </li><li>Values Reasoning: Using our four values of care, positivity, flexibility and support when making decisions. </li><li>Professionalism: Present expected behavior in the workplace, exemplified by your attitude and effort. </li></ul> <p>Preferred Years Experience, Skills, Training, Education</p> <p>N/A</p> <p>Required License or Certification</p> <ul> <li>Eligibility: Current full-time NC State student, demonstrated by enrollment in at least 12 undergraduate or 9 graduate credit hours. </li><li>Certifications: First Aid and Adult CPR/AED certifications should be current or obtained before position commencement. </li><li>Time Commitment: This position requires you to work a minimum of one four-hour shift per week. </li></ul> <p>Valid NC Driver's License required? No Commercial Driver's License Required? No</p> <p>Recruitment</p>