<p>$75000 - $95000 / year</p> <p>Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.</p> <p>Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.</p> <p>Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.</p> <p>We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.</p> <p>JOB DESCRIPTION</p> <p>Technical Consultants deliver value to customers through implementation, technical configurations, and providing recommendations and solutions to business problems. They shape and improve the experience of key Vertafore clients. They work cross-functionally across Vertafore, including Customer Support, Account Management, Professional Services, Product Management, and Engineering to help guide the client and also contribute to the future growth of your team.</p> <p>A Technical Consultant at Vertafore works as part of a cross-functional team serving our key clients, which means you need to be a proactive self-starter, able to multi-task in a fast-paced environment and service-focused to help nurture the client experience. Additionally, you love getting into the technical details of an implementation and are excited by coming up with new tools, processes, or solutions to complex problems.</p> <p>Level II Consultants expand depth or breadth of product expertise, applying that understanding to unique customer scenarios for the betterment of the products' effectiveness and identifying best practices that could be leveraged elsewhere.</p> <p>Core Requirements and Responsibilities:</p> <p>Essential job functions included but are not limited to the following:</p> <ul> <li>Configuring the Surefyre platform to meet our customers' needs through technical configuration using HTML, JavaScript and JSON </li><li>Building JSON based forms using our drag and drop form builder and advanced edits to the JSON schema </li><li>Writing python scripts to assist in data migrations, import, export or advanced configuration for customers </li><li>Assisting in integrations with third party systems using REST and SOAP APIs </li><li>Setting up excel based worksheets to aid in calculations for the Surefyre platform </li><li>Work closely with product & engineering teams to help drive changes to the product to ease configuration tasks </li><li>Work with the engineering team to assist in technical configurations such as advanced integrations </li><li>Work with Professional Services to understand needs of a customer project and changes that are needed to their Surefyre instance </li><li>Reproduce issues customers see with their configuration and help resolve these issues </li><li>Documenting changes that were made to customer instances </li></ul> <p>Knowledge, Skills and Abilities:</p> <ul> <li>Excellent written and verbal communication skills </li><li>Ability to work within a team in a collaborative manner </li><li>Willingness to learn new technologies and experiment with innovation </li><li>Self-starter who is detail-oriented, quick-learner, deadline-driven and can manage shifting priorities </li><li>Strategic problem solver with excellent analytical and critical thinking skills </li><li>Proactively acquires new skills and learns new tools and technologies to troubleshoot complex issues. </li><li>Fluent in web coding languages including HTML, CSS and JavaScript </li><li>Technical knowledge of configuration syntax such as JSON or YAML </li><li>Experience with editing and creating PDF files </li><li>Experience with Microsoft excel including advanced features and formulas </li><li>Experience using or working with enterprise B2B software </li><li>Ability to manage multiple projects simultaneously </li></ul> <p>Qualifications:</p> <ul> <li>Bachelor's degree in computer related field </li><li>3+ years experience in B2B software industry </li><li>3+ years in technical configuration or QA role </li><li>Programming experience in at least one development language </li><li>Experience with a template language such as Jinja2 </li><li>Knowledge of APIs and experience with Postman </li><li>Knowledge of API authentication mechanisms such as OAuth, API Tokens, Basic Auth, etc. </li></ul> <p>Additional Requirements and Details:</p> <ul> <li>Travel required up to 10% of the time. </li><li>Located and working from an office location; WFH Flexible </li><li>Occasional lifting and/or moving up to 10 pounds. </li><li>Frequent repetitive hand and arm movements required to operate a computer. </li><li>Specific vision abilities required by this job include close vision (working on a computer, etc.). </li><li>Frequent sitting and/or standing. </li><li>#LI-Hybrid </li></ul> <p>The Vertafore Way</p> <p>Insurance is about relationships, and technology should make those relationships stronger. That's why, at Vertafore, it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.</p> <ul> <li>Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. </li><li>Win Together: We work together as one team, showing empathy and respect along the way. </li><li>Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. </li><li>Say It, Do It: We honor every one of our commitments because integrity is important to us. </li><li>Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. </li><li>We Love Insurance: We appreciate the impact insurance has on the world. </li></ul> <p>Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!</p> <p>Vertafore is a drug free workplace and conducts preemployment drug and background screenings.</p> <p>The selected candidate must be legally authorized to work in the United States.</p> <p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.</p> <p>Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.</p> <p>We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.</p>