<ul> <li>Project management of new and existing products as it relates to business online banking, commercial banking online services, commercial banking remote services </li><li>Manage technical product support between IT and vendor for system updates and high-stake issues </li><li>Identify product and process gaps with senior officers, team leaders, tele/senior advisors, sales support and branches to propose department enhancements to Chief of Staff </li><li>Develop methods of project initiation, execution and delivery with management </li><li>Ensure onboarding products comply with policies and procedures </li><li>Periodic inspection of sales support and operations team processes for department synchronization with Chief of Staff </li><li>Collaborate with various teams, business units and vendors </li><li>Manage enhancement requests from operations, sales and management </li><li>Manage department dues assigned by audit, legal, and compliance and report to Chief of Staff for resource allocation </li><li>Manage subordinate staff in the day-to-day troubleshooting </li></ul> <p>Job Qualifications/Requirements</p> <ul> <li>Required: Knowledge of bank operations and Treasury Management products </li><li>Required: 5+ years of treasury management sales and/or operations experience </li><li>Required: Work effectively with individuals/groups across the company to manage internal/external customer relationships </li><li>Required: Ability to perform advanced troubleshooting, follow through and research skills </li><li>Required: Ability to execute professional written and oral communication skills </li><li>Required: Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct </li><li>Required: Ability to remain flexible to adapt to changes in the work environment </li><li>Required: Ability to study and apply new information </li><li>Required: Take initiative and prioritize tasks; good time-management, problem prevention and problem-solving skills </li><li>Required: Ability to maintain confidentiality of sensitive information </li><li>Minimum Education Level: Associate Degree </li><li>Minimum Job Experience: 5+ years of treasury management sales and/or operations experience </li><li>Combination of Experience and Education can meet the job requirements: Yes </li><li>Language requirements: English </li><li>Computer/software skills: Microsoft Word, Excel, PowerPoint, Outlook, AdobePro </li><li>Preferred: Certified Treasury Professional (CTP) </li></ul> <p>The salary range for this full-time position is $90,000.00 - $100,000.00 + bonus + benefits</p> <p>Salary ranges are determined based on qualifications, level, and location.</p> <p>Exact compensation may vary based on your skills and experience.</p> <p>Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.</p>