<p>Job Posting</p> <p>Important Recruitment Information for this vacancy</p> <p>Job Posting closes: May 14th, 2026</p> <p>Required documents uploaded by: May 14th, 2026</p> <p>Kansas Department of Health and Environment:</p> <p>Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State's Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well-being of all Kansans.</p> <p>Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. KDHE does not provide sponsorships for this position.</p> <p>E-Verify: Kansas Department of Health and Environment (KDHE) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here.</p> <p>http://www.kdhe.ks.gov/</p> <p>About the Position</p> <ul> <li>Who can apply: Anyone (External). </li><li>Classified/Unclassified Service: Classified </li><li>Full-Time/Part-Time: Full-Time </li><li>Regular/Temporary: Regular </li><li>Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available) </li><li>Eligible to Receive Benefits: Yes </li><li>Veterans' Preference Eligible: Yes </li><li>Sponsorship: KDHE does not provide sponsorship for this position. </li></ul> <p>Compensation:</p> <ul> <li>Hourly Pay Range: $15.75 - $17.39 </li><li>Salary can vary depending upon education, experience, or qualifications. </li></ul> <p>Employment Benefits</p> <p>Comprehensive medical, mental, dental, vision, and additional coverage</p> <p>Sick & Vacation leave</p> <p>Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave</p> <p>Paid State Holidays (designated by the Governor annually)</p> <p>Fitness Centers in select locations</p> <p>Employee discounts with the STAR Program</p> <p>Retirement and deferred compensation programs</p> <p>Visit the Employee Benefits page for more information…</p> <p>Position Summary & Responsibilities</p> <p>Position Summary:</p> <p>The position (K0062889)</p> <p>Process walk-in requests submitted through the kiosks verifying information submitted and eligibility to receive certificate. Use judgment, knowledge, and appropriate authority to approve or deny requests; If needed, advise the requestor on how to proceed, per the Customer Service Procedural Manual. When necessary, explain difficult situations to customers and/or request assistance from supervisor, or assistant supervisor. Refer specific issues to the correct staff (e.g., adoption issues referred to Amendments & Corrections staff). Match copies of records or corresponding response sheets with the correct application and receipt. Review the printed certificate to ensure the issuable record is the appropriate, legal record and can legally be issued to the requestor. Trim certificates as needed according to guidelines so only the issuable portion of the record is released. Review requests for fraudulent information or any indication of identity theft. Review documents for legitimacy and derogatory remarks, following official processes for statutory issuance. Collect appropriate fees from walk-in customers, giving correct change if needed, and informing customers of feedback from system on credit/debit cards (e.g., card denied). Provide quality customer service to both internal and external entities. Demonstrate knowledge of the Uniform Vital Statistics Act, office policies/unit procedural manual, and state statutes to fulfill duties.</p> <p>Key regular mail into the Point of Sale (POS) system while working the front counter and while working at a back station. Keys requests requiring specific coding and processing into the POS system, which are handled separately from walk-in and regular mail requests. These include Amendments and Corrections requests being brought to the customer service area. Key funeral home requests daily. Key courier requests immediately upon receipt.</p> <p>Job Responsibilities may include but are not limited to the following:</p> <p>Validates payments entered for all requests, including system-generated checks for credit/debit card payment for the daily report. If an error arises, inform supervisor or person in charge of the error and follow proper procedures to find and correct the error before close of business.</p> <p>Answers telephone calls and responds to questions regarding processing and eligibility of requests, asking appropriate questions to determine if the call needs to be transferred and to whom. Participates in unit meetings. Complete required agency training before the stated deadline. Participate in optional training when approved by supervisor.</p> <p>Qualifications</p> <ul> <li> <p>Education:</p> </li><li> <p>Licensing & Certification:</p> </li><li> <p>Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State.</p> </li><li> <p>Minimum Qualifications:</p> </li><li> <p>One year of experience in general office, clerical and administrative support work.</p> </li><li> <p>Preferred Qualifications:</p> </li><li> <p>Word, Excel, Access</p> </li><li> <p>Proofreading, editing, attention to detail</p> </li><li> <p>Data entry skills</p> </li><li> <p>Ability to use a 10-key adding machine</p> </li><li> <p>Strong communication skills</p> </li><li> <p>Strong interpersonal skills</p> </li><li> <p>Ability to type 40 - 50 words per minute</p> </li><li> <p>Bookkeeping or accounting</p> </li><li> <p>6 months experience handling confidential information</p> </li><li> <p>6 months of experience as a cashier or bookkeeper</p> </li><li> <p>1 years of experience in customer service;</p> </li><li> <p>1 year of experience in office support/clerical work</p> </li><li> <p>Post-Offer, Pre-employment Requirements:</p> </li><li> <p>In accordance with K.S.A. 65-2402(b), any person offered a position of employment in the Office of Vital Statistics will be required to be fingerprinted and to submit to a state and national criminal history record check for the purpose of identification verification and the determination of the applicant's eligibility to perform tasks within the Office of Vital Statistics.</p> </li><li> <p>Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at 785-296-3199. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions</p> </li></ul> <p>Recruiter Contact Information</p> <p>Name: Kyle Sanders</p> <p>Email: kyle.sanders@ks.gov</p> <p>Mailing Address: 1000 SW Jackson St. Suite 580 Topeka, KS 66612</p> <p>Job Application Process</p> <ul> <li> <p>First Sign in or register as a New User.</p> </li><li> <p>Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.</p> </li><li> <p>Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.</p> </li><li> <p>Start your draft job application, upload other required documents, and Submit when it is complete.</p> </li><li> <p>Manage your draft and submitted applications on the Careers> My Job Applications page.</p> </li><li> <p>Check your email and My Job Notifications for written communications from the Recruiter.</p> </li><li> <p>Email - sent to the Preferred email on the My Contact Information page</p> </li><li> <p>Notifications - view the Careers> My Job Notifications page</p> </li></ul> <p>Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions"</p> <p>Required Documents for this Application to be Complete</p> <p>Upload these on the Careers - My Job Applications page</p> <p>Transcripts</p> <p>DD214 (if you are claiming Veteran's Preference)</p> <p>Upload these on the Attachments step in your Job Application</p> <ul> <li>Resume </li><li>Cover Letter </li></ul> <p>Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents"</p> <p>How to Claim Veterans Preference</p> <p>Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.</p> <p>Learn more about claiming Veteran's Preference</p> <p>How to Claim Disability Hiring Preference</p> <p>Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.</p> <p>Learn more about claiming Disability Hiring Preference</p> <p>PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785)296-7712, scanned and emailed to Gustavo.Victoriano@ks.gov, or can be mailed/delivered in person to:</p> <p>ATTN: Disability Hiring Preference Coordinator</p> <p>Office of Personnel Services</p> <p>Landon State Office Building</p> <p>900 SW Jackson, Rm 401</p> <p>Topeka, KS 66612</p> <p>Equal Employment Opportunity</p> <p>The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.</p> <p>If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.</p>