<p>Company Description</p> <p>Job Description</p> <p>Join our dynamic team as a Customer Service Representative at our St Charles location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service at our 4167 ST PETERS PARKWAY store. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence.</p> <ul> <li>Greet customers warmly and assist them with their orders, both in-person and over the phone </li><li>Process customer transactions accurately and efficiently using our point-of-sale system </li><li>Prepare and assemble food items, including making pizzas, according to company standards </li><li>Maintain a clean and organized work environment, adhering to food safety and hygiene protocols </li><li>Handle cash and credit card transactions with precision and integrity </li><li>Respond to customer inquiries, concerns, and special requests in a professional and friendly manner </li><li>Collaborate with team members to ensure smooth operations during busy periods </li><li>Assist with inventory management and restocking supplies as needed </li><li>Adapt to changing priorities and multitask effectively in a fast-paced environment </li><li>Promote special offers and upsell products when appropriate </li></ul> <p>Qualifications</p> <ul> <li>Excellent customer service skills with a friendly and positive attitude </li><li>Strong verbal communication abilities </li><li>Capability to follow directions and adhere to company policies and procedures </li><li>Flexibility to work various shifts, including weekends and holidays </li><li>Basic math skills for handling cash transactions accurately </li><li>Ability to multitask and prioritize in a fast-paced setting </li><li>Attention to detail in food preparation and order accuracy </li><li>Physical stamina to stand for extended periods and lift up to 25 lbs </li><li>Basic computer skills for operating point-of-sale systems </li><li>Time management skills to ensure efficient service </li><li>Team-oriented mindset with a willingness to support colleagues </li><li>Food service industry knowledge, particularly in pizza preparation (preferred) </li><li>High school diploma or equivalent (preferred) </li></ul> <p>Additional Information</p> <p>All your information will be kept confidential according to EEO guidelines.</p>