<p>15763BR</p> <p>FTE: 0.0</p> <p>Shift: Day/PM shift</p> <p>Compensation: Commensurate with experience.</p> <p>Hours Per Week: 0-40</p> <p>Weekends:</p> <p>Per Diem Non-Benefit Eligible</p> <p>The Patient Services Representative/Community Specialist facilitates the functioning of the Child and Adolescent Psychiatry Unit program in a variety of supportive functions to include, but not be limited to, the following:</p> <ul> <li>Child and Adolescent facility front entrance reception desk reception </li><li>Support for the Child/Adolescent Intensive Outpatient Services (IOS) program. </li><li>Facilitates outpatient registration and supports authorization processes. </li><li>Provides professional staff clerical assistance and support in conjunction with the department Administrative Assistant. </li><li>Secretarial support as assigned. </li></ul> <p>Why UnityPoint Health?</p> <p>At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.</p> <p>Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.?Here are just a few:</p> <ul> <li>Expect paid time off, parental leave, 401K matching and an employee recognition program. </li><li>Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. </li><li>Tuition reimbursement to help further your career and adoption assistance to help you grow your family. </li></ul> <p>With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community.</p> <p>Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.</p> <p>Required Qualifications:</p> <ul> <li>High School Diploma or equivalent </li><li>Experience in a customer service or administrative support role in a healthcare setting. </li><li>CPR </li><li>Knowledge of general MS office systems including Outlook, Word and Excel. </li><li>Proficiency with keyboarding. </li><li>Customer service experience </li><li>Effective verbal and written communication skills </li><li>CPI Training within 90 days of hire. </li><li>Use of usual and customary equipment used to perform essential functions of the position. </li></ul> <p>Preferred Qualifications:</p> <ul> <li>Once or more years of experience in a Mental Health setting. </li><li>Knowledge of registration processes, Epic Cadence program. </li><li>Knowledge of medical terminology. </li></ul> <p>EEO/M/F/D/V</p>