<p>Senior Platform Engineer</p> <p>Kipsu is a growth stage Minneapolis-based technology company that has grown to over 120 employees. At Kipsu, we help service professionals Meet the Moment - from partnering with the largest hospitality brands in the world to working with clients in the multifamily and healthcare industries. Our best-in-class technology enables organizations around the globe to better serve their customers through streamlined messaging, data-driven performance metrics, sentiment analysis and workflow management. As one of the Twin Cities' leading tech companies, Kipsu has cultivated a reputation for having a strong company culture and is consistently recognized by the Star Tribune as a Top Workplace.</p> <p>THE OPPORTUNITY</p> <p>At Kipsu, our Platform Engineers possess technical skills in software engineering, cloud infrastructure, observability, automation, and developer tooling. You'll use your technical and people skills to work with our development teams to build the systems that smoothly deliver work from the development phase to a stable and secure production environment. We host our systems on AWS, and practice immutable infrastructure, infrastructure as code, and configuration as code. We also believe in shared responsibility for the health, performance, and success of our systems.</p> <p>As a Senior Platform Engineer at Kipsu, your skills and experience will help us grow and develop our internal developer platform. You'll have the opportunity to identify gaps in the platform and the freedom to add capabilities to fill those gaps. Part of our platform is us - our knowledge and experience, and sharing that with other engineers and the rest of the company - and we are open to candidates with all sorts of backgrounds. Platform Engineers may also lead regular working groups in security, database, infrastructure, front-end technologies, or any other area of expertise, to continuously and proactively improve our practices in those areas.</p> <p>WHAT YOU'LL DO</p> <ul> <li>Give input into the company's technical strategies and act as an individual contributor in the following areas: </li><li>Cloud infrastructure </li><li>System monitoring and alerts </li><li>Performance monitoring and testing </li><li>Architecting and supporting our continuous integration and deployment pipelines </li><li>Infrastructure and network security </li><li>Overall architecture of our systems as a whole </li><li>Contribute to the design and development of projects from conception to delivery, managing expectations and communicating appropriately throughout </li><li>Assist with planning and monitoring costs of hosting and scaling our systems </li><li>Provide input and feedback on requirements, technical designs, and code changes, especially in the following areas: </li><li>Cloud architecture, new service design, interservice communication, and resiliency </li><li>Configuration </li><li>New infrastructure & changes to existing infrastructure and networking </li><li>Contribute to designing and refining the development processes and workflows used by Engineering to promote efficiency and reduce friction from development through deployment </li><li>Foster and promote a collaborative culture of learning on the overall Engineering team </li><li>Create technical documentation, seek feedback, and engage with peers for input </li><li>Respond appropriately to emergencies or incidents of system instability </li></ul> <p>WHAT WE'RE LOOKING FOR</p> <ul> <li>4 years or more of work experience in Software Engineering, DevOps, Systems Administration, and/or Software development </li><li>A "continuous improvement" mindset - working independently to improve both yourself and the way Kipsu operates </li><li>Technical communication skills - ability to interface, collaborate, and partner effectively with other Kipsu teams across the company </li><li>Ability to break down complex problems and projects into smaller pieces </li><li>Resourcefulness - ability to research and answer own questions and face ambiguity, using creativity to tackle problems with non-obvious solutions </li><li>Experience utilizing Amazon Web Services (AWS) or other cloud computing platforms </li><li>Knowledge of automation tools and techniques, and how they can be incorporated into development and deployment processes </li><li>Proficiency with programming or scripting languages (we use TypeScript, Kotlin, PHP, and Python but are open to any experience) </li><li>Interest and experience with observability, monitoring, data querying and/or analysis </li><li>Knowledge of infrastructure-as-code or configuration-as-code tools like Terraform or Ansible </li></ul> <p>WHAT MAKES KIPSU DIFFERENT</p> <ul> <li>We're a solid, stable company, and we enthusiastically embrace our founding startup spirit- everyone pitching in and working to the same goals. </li><li>Our culture- We have a team of highly motivated colleagues who are all in it together. We all succeed as one, and we all learn from our mistakes holding our interdependence in high regard. </li><li>Our unique philosophy- we bootstrapped this company ourselves and are in it for the long-term. There is a distinct sense of purpose and ownership at Kipsu as we do things on our own terms. </li><li>Remarkable growth- with nearly a decade of advancement, we continue to accelerate. It's an exciting time to be here. </li></ul> <p>WHY YOU'LL LOVE IT HERE</p> <ul> <li>Unity- Everyone here is committed to the same mission. Our core values are not platitudes but our pact. We believe in the best in each other while always reaching to be better. </li><li>Transparency- Our leadership gets into the details. We all gather for weekly space to discover how each team is doing so that we have a full understanding of the business and think like a CEO. </li><li>Trust- Our team members are given the trust and license to excel at their jobs, and are supported along the way to continuously grow. </li><li>Mentorship - We all have more to learn and something to teach. The lessons are beyond technical. We celebrate our busy hive of shared growth. </li><li>Respect- Our success and future as an industry leader depend on actionable commitment to cultivating a diverse and equitable team. Everyone here has a voice that is heard and respected. We seek open and honest conversation on our journey to be active stewards of our shared communities. </li><li>Purpose- Everyone here is closely connected to the result of their work. Every day our team gets to see the impact of what they do enhancing the value of our customers' work in their own professions. Our goals are explicitly tethered to our mission of building relationships. </li></ul> <p>We are proud to offer a competitive suite of benefits including: health insurance, dental insurance, vision insurance, 401K with a company match, unlimited/responsible vacation time, life insurance, flex spending account, and commuter benefits.</p> <p>One last thing - At Kipsu, we believe that our values, success, and future as a leader in our industry require a vibrant and diverse workforce. This is one of the many challenges we seek to solve, and we are intentional and active in recruiting talent of all identities and building an environment that is inclusive of all backgrounds. We need your contribution to our team. Please consider rolling up your sleeves and joining us on our journey.</p>