<p>Employment Type:</p> <p>Full time</p> <p>Shift:</p> <p>Day Shift</p> <p>Description:</p> <p>Emergency Services Liaison</p> <p>MercyOne - Des Moines, IA</p> <p>MercyOne is seeking an Emergency Services Liaison to support trauma care excellence through injury prevention programming, EMS outreach, and trauma education. This role serves as the primary connection between MercyOne and regional EMS partners while also supporting clinical trauma care and performance improvement activities.</p> <p>What You'll Do</p> <ul> <li> <p>Develop and deliver injury prevention and trauma education programs.</p> </li><li> <p>Coordinate ATLS, TNCC, RTTDC, monthly trauma conferences, and the annual trauma conference.</p> </li><li> <p>Serve as the main liaison to EMS agencies, referring hospitals, and physicians.</p> </li><li> <p>Provide clinical support during trauma resuscitations as needed.</p> </li><li> <p>Use trauma registry data to identify at-risk populations and guide program planning.</p> </li><li> <p>Participate in research, performance improvement, and trauma center verification activities.</p> </li><li> <p>Support communication, education, and feedback efforts with EMS partners.</p> </li><li> <p>Engage with emergency response agencies and community networks.</p> </li></ul> <p>Qualifications</p> <ul> <li> <p>Current Iowa RN license.</p> </li><li> <p>BSN required; Master's preferred.</p> </li><li> <p>Minimum 2 years trauma experience.</p> </li><li> <p>TNCC provider required; instructor/coordinator within 1 year.</p> </li><li> <p>AHA BLS required.</p> </li><li> <p>Leadership experience preferred.</p> </li><li> <p>Mandatory Reporter training (within 3 months).</p> </li><li> <p>Strong collaboration, communication, and relationship-building skills.</p> </li></ul> <p>Why MercyOne</p> <p>Join a mission-driven team committed to high-quality trauma care, community safety, and strong EMS partnerships. Make a direct impact on patient outcomes and the regional emergency care system.</p> <p>Our Commitment</p> <p>Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.</p>