<p>This position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Health Care Network (VISN 6), Asheville VA Medical Center (VAMC), Pathology and Laboratory Medicine Service (P&LMS), in Asheville, NC. The primary purpose of the position is to provide program support as administrative support staff to the Pathology & Laboratory Medicine Service.</p> <p>Duties include, but are not limited too:</p> <ul> <li>Operates effectively fax machine, copier, and document scanner. Maintains and troubleshoots the equipment when required. </li><li>Communicates professionally and effectively with providers, nurses, medical technologists, and with patients. </li><li>Responds to routine technical and non-technical phone requests for information (ie: status of reports, duty status of pathologists, etc). </li><li>Receives, prepares and routes all mail and phone calls to the appropriate personnel and/or section of the service based on knowledge of service programs. </li><li>Answers telephones courteously, directs calls to the appropriate personnel and takes accurate and complete messages as needed. </li><li>Prepares and routes mail within the Medical Center. Navigates VistA and CPRS to ascertain lab orders to determine ordered laboratory tests, accession tests, and print labels for collected specimens. </li><li>Serves as unit timekeeper, ensuring that various work schedules and leave uses are posted properly and timely. </li><li>Resolves discrepancies and errors. Informs employees of timekeeping procedures and regulations regarding tours, leave, travel requests, etc. </li><li>Enters data into VISTA with correct coding information, including ICD-10, SNOMED, CPT, Tumor Board and Quality Control. Scans records into electronic patient charts and databases for outside review. </li><li>Prepares the autopsy report required in VHA Directive 2011- 019. Utilizes CPRS in order to review deceased patient records for assembling the supplemental information that assesses the adherence and compliance by providers as VHA mandates. </li><li>Performs work involving the collection, compilation, and/or tracking of data, reports and statistical information in support of P&LMS operations. </li></ul> <p>Work Schedule: 7:30am-4:00pm Monday-Friday</p> <p>Virtual: This is not a virtual position.</p> <p>Position Description/PD#: Administrative Support Assistant/PD042780</p> <p>Relocation/Recruitment Incentives: Not Authorized</p> <p>Critical Skills Incentive (CSI): Not Approved</p> <p>Permanent Change of Station (PCS): Not Authorized</p>