<p>Position Overview</p> <p>The IT Specialist is responsible for the day-to-day support of the IT systems at the New Castle site.</p> <p>Company Overview</p> <p>About FUJIFILM Locally: FUJIFILM Imaging Colorants, Inc. is part of FUJIFILM's Ink Solutions Group comprised of four companies based in the UK, USA, and India. Fujifilm Imaging Colorants, Inc. has a manufacturing site in New Castle, DE where aqueous dyes, RxD, and inks are made to support the Inkjet digital printing market.</p> <p>About the Global Business: Celebrating our 90th anniversary in 2024, Japan's pioneering photographic film maker, FUJIFILM has leveraged its imaging and information technology to become a global presence known for innovation in healthcare, graphic arts, optical devices, highly functional materials, and other high technology products. We use leading-edge, proprietary technologies to provide top-quality products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. Anchored by an open, fair and clear corporate culture and with leading-edge, proprietary technologies, FUJIFILM is determined to remain a leading company by boldly taking up the challenge of developing new products and creating new value.</p> <p>Job Description</p> <p>Key Responsibilities</p> <ul> <li>Responds to help desk tickets, telephone calls, and e-mail and personnel requests for technical support </li><li>Maintain inventory of devices </li><li>Communicate in a polite and professional manner with all levels of the business </li><li>Work independently and manage time effectively </li><li>Perform software and hardware installations </li><li>Configure, diagnose and resolve issues involving hardware and software </li><li>Assist with computer moves/adds/changes and other related duties and tasks as required or assigned </li><li>Participate in IT projects as required </li><li>Experience with Windows 10/11 and Microsoft Office products </li></ul> <p>Qualifications</p> <ul> <li>Associates degree or 3-5 years relevant experience </li><li>Ability to communicate effectively (verbal and written) at all levels in the organization </li><li>Ability to function independently and as part of a team </li><li>Ability to effectively manage multiple priorities </li><li>Proficient with Windows environment and basic networking skills </li><li>Demonstrates good customer service skills and motivation </li><li>Ability to earn new technology and software solutions. </li><li>Troubleshoot and critical thinking skills </li></ul> <p>Accountability</p> <p>Position has a contributory effect on sales of at least $50m and reports to the IT Director.</p> <p>EEO Information</p> <p>Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.</p> <p>ADA Information</p> <p>If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (cous-usjobs@fujifilm.com).</p>