<p>Benefits:</p> <ul> <li>401(k) </li><li>Dental insurance </li><li>Health insurance </li><li>Paid time off </li><li>Training & development </li></ul> <p>Join Our Team at River City One Hour Air Conditioning & Heating today! We are looking for a motivated, reliable, and professional person to come aboard our customer service team!</p> <p>JOB SUMMARY</p> <p>This position answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. We are currently hiring for a full-time position. This will include some weekday and weekend shifts. Full-time employment is available with 401k and employer matching, health insurance, and paid vacation & holidays.</p> <p>JOB DUTIES</p> <ul> <li>Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company </li><li>Good communication with the client and a courteous and pleasant demeanor on phone calls </li><li>Make outbound calls to club membership clients to book maintenance jobs </li><li>Maximize efficiency and profit of our technicians </li><li>Work with technicians in the field to communicate job details, assist them from the office, etc. </li><li>Work intensely with a team of CSRs to accomplish the above goals </li></ul> <p>MINIMUM REQUIREMENTS</p> <ul> <li>High school diploma or equivalent required </li><li>Above-average verbal and telephone communication skills are essential </li><li>Exceptional time management </li><li>Must have good computer software skills </li><li>Prior customer service experience preferred </li><li>Nighttime/weekend/holiday availability </li><li>Reliable transportation </li></ul> <p>BENEFITS</p> <ul> <li>Competitive hourly pay + Weekly Individual bonuses + Monthly Team Bonuses </li><li>Flexible hours and scheduling </li><li>Annual company bonuses and benefits </li></ul> <p>Note from the hiring manager:</p> <p>This job offer is full-time. If you have a particular need when it comes to hours, please specify under the open response section for your current situation.</p>