<p>Qualifications you'll bring:</p> <p>Bachelor's degree in Business, Healthcare Management, or related field. Relevant project/program management certifications such as PMP, PgMP, Scrum, PMI-ACP, and SAFe is a plus. A minimum of 5 years of experience in project/program management, preferably in healthcare or technology. Proven experience with managing large-scale transformation initiatives and strong knowledge and experience with Agile delivery methodologies. Strong written and verbal communication skills, including the ability to facilitate meetings, effectively lead discussions, and prepare/deliver presentations for internal/external audiences. Ability to thrive in an entrepreneurial environment: a curiosity and eagerness to solve big challenges and ability to manage projects independently. Ability to build and maintain effective working relationships with all levels of management and staff. Deep understanding of organizational change management. Strong results-oriented team player with a passion for driving cross functional collaboration. Excellent organizational skills and ability to work independently. Self-starter with a high degree of initiative and follow through. Advanced analytical and problem-solving skills to prioritize work and resolve issues using sound judgment to improve processes and drive change. Skilled in decision making, conflict resolution, and risk mitigation. Capable of transferring knowledge to existing staff. Deep experience with Microsoft Office and project management tools. Complies with company ethics policies. Curiosity to foster innovation and pave the way for growth. Humility to play as a team. Commitment to being the difference for our customers in every interaction.</p> <p>Your key responsibilities:</p> <p>Team Leadership:</p> <p>Lead and manage cross-functional teams to achieve program goals, fostering collaboration, communication, and a sense of ownership among team members. Foster a collaborative and high-performance team environment focused on continuous improvement. Provide oversight and support to project managers and teams working within their programs. Ensure project teams are adhering to processes and standards set by the SOC.</p> <p>Program Planning and Execution:</p> <p>Develop comprehensive program plans outlining scope, objectives, deliverables, roadmaps, timelines, and resource requirements in alignment with stakeholder expectations. Lead the execution of program plans, ensuring alignment with OKRs. Coordinate with cross-functional teams to ensure seamless integration and execution of program activities.</p> <p>Monitoring and Reporting:</p> <p>Establish and maintain program performance metrics and KPIs. Monitor progress against program plans, identifying and addressing deviations. Monitor program and project budgets and forecasts. Prepare and communicate regular progress updates to senior management and stakeholders.</p> <p>Risk and Issue Management:</p> <p>Identify, assess, and manage program risks and issues. Develop and implement mitigation strategies to minimize impact on program objectives. Maintain a RAID log, ensuring timely resolution and escalation as needed.</p> <p>Dependency Management:</p> <p>Identify and manage interdependencies between program initiatives and other organizational projects. Ensure effective communication and coordination to mitigate potential conflicts and delays.</p> <p>Agile Methodologies:</p> <p>Apply agile principles and practices to program management. Foster a culture of continuous improvement and adaptability within the program team.</p> <p>Stakeholder Engagement:</p> <p>Build and maintain strong relationships with key stakeholders, including senior management, team members, vendors, and other stakeholders. Ensure clear and consistent communication of program goals, progress, and challenges.</p> <p>Project Management:</p> <p>In addition to program management, program managers may be asked to manage projects if the need arises.</p> <p>Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Hybrid to Schenectady, NY</p>