<p>NOTE: THIS IS A TEMPORARY POSITION -will begin as part time during training in December and revert to full time in January and run through the end of February 2026.</p> <p>Based in Needham, but may be instances where travel to local branches is needed so valid drivers license/vehicle will be needed. No public transportation to this location.</p> <p>Principal Objective:</p> <p>As a member of the Conversion Team, the incumbent is primarily responsible for performing the daily monitoring of various tasks relating to the conversion of new and merged systems.</p> <ul> <li>Assist CM client users with installation of CMOL Secure (Treasury) Browser and User Registration </li><li>Assist CM Bank Teams with Tier 1 and Tier 2 cases </li><li>Organized and detail oriented </li><li>Strong skills with MS office products </li><li>Strong communication skills </li><li>IT support skills a plus </li></ul> <p>Training will be provided if you are dependable, "tech savvy", highly organized and would enjoy interaction with clients. You are patient and have the ability to utilize a script as needed to assist our customers with troubleshooting conversion issues and answering questions.</p>