<p>Overview</p> <p>This is a provisional appointment.</p> <p>Brief Job Description (essential functions of the job):</p> <p>Under the direction of the Director of Administration and Finance or his/her designee, the Head Clerk is responsible for handling front office reception duties, including answering the switchboard and transferring calls; greeting visitors and directing them to the appropriate staff member; handling company inquiries, sorting and distributing incoming and outgoing mail.</p> <p>Responsibilities</p> <ul> <li>Performs a wide variety of complex clerical and administrative tasks and procedures, including assisting with applications for Permits and Bid Proposals, checking and verifying information for accuracy. </li><li>Screens sign in/out logbook. </li><li>Performs other duties as required. </li></ul> <p>Minimum Entrance Qualifications</p> <ul> <li>At least three (3) years of full-time, or equivalent part-time, office experience in an administrative position. </li><li>A bachelor's degree in a related field may be substituted for two (2) years of the required experience; an associate's degree in a related field may be substituted for one (1) year of the required experience. </li><li>Must have a thorough understanding of all aspects of the Microsoft Office Suite products. </li><li>Knowledge of routine office procedures. </li><li>Ability to analyze data and other pertinent information. </li><li>Strong oral and written communication skills required. </li><li>Ability to exercise good judgment and focus on detail as required by the position. </li><li>Ability to deal tactfully with the public both on the phone and in person. </li><li>Fluency in Spanish or another secondary language is preferred. </li></ul> <p>CORI CHECK REQUIRED</p> <p>BOSTON RESIDENCY REQUIRED</p> <p>Terms:</p> <p>Union/Salary Plan/Grade: AFSCME/RA-12</p> <p>Hours per week: 35</p>