<p>By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.</p> <p>Pay Range:</p> <p>$30.80 - $42.35</p> <p>ESSENTIAL FUNCTIONS</p> <ul> <li>Handles more complex duties of troubleshooting and day to day. </li><li>Provides analytical expertise and consultation. </li><li>Evaluates, Formulates, defines problems. </li><li>Designs, codes, tests, debugs and documents programs. </li><li>Acts as liaison between department, company and cross functional team. </li><li>Acts independently or as project team member to ensure business requirements are met. </li></ul> <p>Education and Experience:</p> <ul> <li>Requires a High School diploma, certification or equivalent and 10+ years of relevant experience; or an Associate degree with 8-10 years of relevant experience; or a Bachelor's degree with 5-8 years of relevant experience </li></ul> <p>Knowledge, Skills, and Abilities:</p> <ul> <li>The responsibilities of this position are to provide support for all end user hardware and software issues </li><li>This includes day-to-day support, application setup and troubleshooting of internal IT supported applications </li><li>Troubleshoot PC hardware problems and provides basic PC hardware maintenance when needed </li><li>May conduct IT classes for new hires and manage the setup of users onto various network based systems </li><li>Responsible for the automation and management of the client PC imaging process and client software deployment process </li><li>Serves as escalation point for junior level support staff </li><li>Performs other related duties as directed by the manager </li><li>High level of applied experience, capable planner </li><li>High degree technical knowledge </li><li>Known as subject matter expert </li><li>Seek continuous improvement </li><li>Capable of handling escalated situations </li><li>Identifies and proactively tackles future issues </li></ul> <p>Why Join Bio-Techne:</p> <ul> <li> <p>We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.</p> </li><li> <p>We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.</p> </li><li> <p>We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.</p> </li><li> <p>We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.</p> </li><li> <p>We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.</p> </li><li> <p>We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.</p> </li></ul> <p>Bio-Techne is an E-Verify Employer in the United States.</p> <p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p> <p>To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.</p>