<p>Harrisburg, PA</p> <p>Lancaster Pa 3170</p> <p>$17.00/Per Hour</p> <p>Collector</p> <ul> <li>Job Description </li><li>Branch Details </li></ul> <p>Job Title: Debt Collection Specialist</p> <p>Location: Harrisburg, PA</p> <p>Work Hours: Monday to Friday, 8:00 AM - 5:00 PM</p> <p>Pay Rate: $17.00 per hour</p> <p>Job Overview:</p> <p>We are seeking a motivated and customer-focused Debt Collection Specialist to join our team in Harrisburg, PA. In this role, you will assist consumers in resolving past-due accounts across a variety of industries, including healthcare, utilities, retail, and government sectors. You'll be responsible for handling high-volume inbound and outbound calls, processing payments, and setting up payment arrangements. A comprehensive paid training and coaching program is provided to ensure compliance with all Federal and State collection regulations and to help you succeed in the role.</p> <p>Key Responsibilities:</p> <p>Manage a high volume of inbound and outbound collection calls</p> <p>Assist consumers in resolving delinquent accounts professionally and empathetically</p> <p>Process payments and establish payment arrangements</p> <p>Maintain compliance with all applicable Federal and State collection laws</p> <p>Deliver exceptional customer service throughout the collection process</p> <p>Requirements:</p> <p>Minimum of 1 year of customer service experience</p> <p>Must be able to pass a background check and drug screening</p> <p>Previous experience in collections or handling past-due accounts is a plus</p> <p>Benefits:</p> <p>Paid formal training program</p> <p>7 PTO days, 6 paid holidays, and 3 unpaid personal days after 1 year</p> <p>Unlimited free parking</p> <p>On-site subsidized vending machines for employees</p> <p>Lancaster PA 3170</p>