<p>The AR Collections Specialist will be in charge of maintaining a multimillion-dollar aging portfolio of 500-700 existing customers. This position will report to the Accounts Receivable Manager and will play a critical role in supporting the daily operations of the AR department.</p> <p>Responsibilities:</p> <ul> <li>Managing 500-700 assigned accounts, low to high dollars. </li><li>Maintain high volume of daily collection calls and e-mail communications with customer base. </li><li>Arranging for debt repayment or establishing repayment schedules based on customer's financial situations. </li><li>Constantly following up with customers to ensure a quick and easy repayment process. </li><li>Reconcile unapplied customer payments </li><li>Maintain and resolve customer balances on credit hold </li><li>Report on aged balances to management monthly. </li><li>Resolving unpaid balances, advising customer of necessary action steps and useful strategies for repayment. </li><li>Maintaining an updated financial status report for assigned accounts. </li><li>Reviewing the terms of sales, service and/or credit contracts with customers. </li><li>Performing various administrative functions for assigned accounts, such as recording address changes, sorting, filing and answering correspondence. </li><li>Locating and monitoring overdue accounts, using aging report and an automated system. </li></ul> <p>Requirements and Skills:</p> <ul> <li>MUST HAVE: 3-5 years' experience making high volume collection calls, in a fast-paced environment. </li><li>Experience managing an abundant aging report of at least 500 accounts. </li><li>Great energy and "can-do" attitude. </li><li>Creative problem solver with great customer service skills. </li><li>Strong proficiency in Microsoft Excel, & Word. </li><li>Proficiency in MS Dynamics 365 or a comparable ERP system. </li><li>Possess a high sense of urgency and be detail oriented. </li><li>In lieu of a bachelor's degree, a minimum of 2 years of equivalent work experience required. </li></ul> <p>#LI-MS1</p> <p>#LI-Hybrid</p>