<p>Job Details</p> <p>Major Food Group is hiring a Maitre D' to join our team at The Lobster Club!</p> <p>This fine-dining concept is seeking exceptional and highly qualified candidates for MAITRE D' with extensive knowledge of food, beverage and service to create an extraordinary experience for our guests. As one of the first points of contact with guests, the ideal candidates must exhibit enthusiasm, desire and all round passion for hospitality excellence.</p> <p>Responsibilities:</p> <ul> <li>Oversee dining room operation in a restaurant </li><li>Customer relations and ensuring guests receive impeccable service at all times </li><li>Greet customers and guide them to their tables </li><li>Answer customer questions regarding food, drinks, and specials </li><li>Resolve customer complaints or disputes </li><li>Manage waitstaff to ensure efficient and excellent service throughout a given seating </li></ul> <p>Requirements:</p> <ul> <li>3-4 years of restaurant experience in high volume and fine dining restaurants. </li><li>At least 2 years experience leading a front door team in a New York restaurant </li><li>Previous experience in Michelin-starred (1, 2, or 3) and/or NY Times (2 or more stars) is preferred but not required. </li><li>Previous Maitre D experience desired </li><li>Full availability required for this role </li><li>Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs. </li></ul> <p>Benefits:</p> <ul> <li>Competitive Salary </li><li>Medical/Dental/Vision Insurance with Company subsidy </li><li>Growth Opportunities </li><li>Progressive Paid Time Off </li><li>Parental Leave </li><li>Tuition Reimbursement </li><li>Generous Dining Allowance </li><li>Unlimited Referral Program </li><li>TransitChek Discount </li><li>401k Plan with Employer contribution </li></ul> <p>Compensation: Hourly based on experience ($28 - $30)</p> <p>Equal Employment Opportunity</p> <p>Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.</p> <p>Compensation Details</p> <p>Compensation: Hourly ($28.00 - $30.00)</p> <p>Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts</p> <p>Required Skills</p> <p>POS Systems</p> <p>Leadership</p> <p>Extensive Knowledge of Food, Beverage, and Service</p> <p>Communication Skills</p> <p>Customer Relations</p> <p>Problem Solving Skills</p> <p>Impeccable service</p> <p>Team Management</p> <p>Hospitality Excellence</p> <p>Attention to Detail</p> <p>Managing Waitstaff</p> <p>Ability to Work Under Pressure</p> <p>Experience Overseeing Dining Room Operations</p> <p>Customer Service Orientation</p> <p>Resolving Customer Complaints</p> <p>Time Management</p> <p>Ability to Greet and Guide Customers</p> <p>Adaptability</p> <p>high volume restaurant experience</p> <p>Conflict Resolution</p> <p>Customer Service Resolution</p> <p>Ability to Multitask</p> <p>Fine Dining Restaurant Experience</p> <p>Physical Stamina</p> <p>Staff Management for Efficient Service</p> <p>Knowledge of Fine Dining Standards</p> <p>Leading a Front Door Team</p> <p>Ability to Create a Welcoming Atmosphere</p> <p>High Volume and Fine Dining Restaurant Experience</p> <p>Sales Skills</p> <p>Michelin Starred Restaurant Experience</p> <p>Leadership Experience</p> <p>Ny Times Starred Restaurant Experience</p> <p>Experience in Michelin Starred or Ny Times Rated Restaurants</p> <p>Team Leadership</p> <p>Team Member Referral Program</p> <p>Dedication to Role and Company Growth</p> <p>Read more</p>