<p>To be considered for this or any position with our organization, candidates must complete and submit an official City of Fremont Application for Employment, available through the City's official website (https://fremontne.gov/881/Employment-Opportunities). If you are viewing this posting through any other website (Indeed, ZipRecruiter, etc.), please visit our website to submit your application.</p> <p>OFFICE ASSOCIATE I (UTILITY)</p> <p>Wage Range: $20.69 - $29.13</p> <p>Please note that as part of the utility, this position does have a residency requirement of not more than 25 miles from the city limits.</p> <p>NATURE OF WORK</p> <p>The Utility Office Associate I performs general tasks (primarily administrative in nature) that support the various departments of the Department of Utilities. This position will be based at the Department of Utilities Warehouse</p> <p>This position may involve varied and responsible clerical work involving established procedures and routines. Work involves the independent performance of clerical duties using independent judgment based on knowledge and gained through experience. Work problems involving departures from established policies and procedures are reviewed with superiors for final decision, but within general instructions. Normally employees develop their own procedures and independently carry work through to completion.</p> <p>ESSENTIAL FUNCTIONS:</p> <p>The following examples of work are illustrative only and are not intended to be all inclusive:</p> <ul> <li>Performs general administrative activities to support the Utility departments, which may include data entry, filing, copying, etc. </li><li>Assist with inventory operations. </li><li>Provide back-up/relief assistance to other staff and operations as directed. </li><li>Operate office equipment as needed. </li><li>Answer phones and basic customer inquiries, directs calls/inquiries as required. </li><li>Additional responsibilities as assigned. </li></ul> <p>DESIRABLE KNOWLEDGE, ABILITIES AND SKILLS</p> <ul> <li>Knowledge of business English, spelling, arithmetic, punctuation, filing and grammar, and possession of a superior vocabulary. </li><li>Ability to work effectively with the public and other employees, providing exceptional customer service to all. </li><li>Ability to make decisions recognizing established precedents and practices, and to use resourcefulness and tact in meeting new situations. </li><li>Ability to establish and maintain effective working relationships with other employees, department heads, and the general public. </li><li>Skill in the operation of devices using alphanumeric keyboards. </li><li>Ability to understand and follow oral and written instructions. </li><li>Ability to learn new skills and information and retain this knowledge. </li><li>Ability to work scheduled hours. </li><li>This position may require evenings, weekends, overtime, on-call hours, and/or rotating schedules when assisting other utilities or departments. </li><li>Ability to learn computer software packages. </li><li>Ability to work well with a variety of individuals, including co-workers, supervisors, and the public. </li><li>Ability to converse effectively in Spanish beneficial but not required. </li></ul> <p>MINIMUM QUALIFICATIONS</p> <ul> <li>Graduation from high school or equivalent. </li><li>Punctuality, consistent attendance. </li><li>Prior administrative experience. </li><li>Proficiency in standard office equipment (telephone, computer, copier, etc.) </li><li>Must be able to accurately handle money and operate a cash register/drawer. </li><li>Must be able to work independently. </li><li>High level of proficiency in standard office software including Microsoft Office Suite, and the ability to learn and master all software required to fulfill responsibilities. </li><li>Additional qualifications may be required based on a specific assignment. </li></ul> <p>Any combination of training and experience that provides the following knowledge, abilities, and skills.</p>