<p>Job Summary:</p> <p>Responsible for front desk operations of the Clinical Neurophysiology Lab. Duties include but are not limited to: greeting patient, advising staff of their arrival, answering phones, confirming appointments, and scheduling tests according to time slots, staffing, & location, prepares files for patients, obtain patient authorizations & ensures all necessary paperwork is complete; prepares weekly schedules and facilitates changes in schedule; handles all correspondence related to testing & test results; maintains testing database and distributes final reports appropriately; use of CAIS/MEDIC to enter appropriate billing codes, rectifies discrepancies, obtain necessary patient information for testing; general office duties such as responding to external/internal MD requests for information, ordering clerical supplies, distributes mail, Use of EPIC to scan documents, maintain patient database, assist with Press Ganey Survey. Patient confidentiality is a must. Strong organizational and computer skills preferred.</p> <p>Minimum Qualifications:</p> <p>For consideration for this title, you must meet one of the following minimum qualifications:</p> <p>NYS Department of Civil Service Eligible list or eligible for transfer</p> <p>Or</p> <p>Promotional:</p> <p>Must be a qualified employee of New York State and have had one year of permanent competitive or 55-b/55-c service as an office assistant, clerical or keyboarding title allocated to Grade 5 or higher. Qualifying titles are available at: https://www.cs.ny.gov/examannouncements/announcements/38687titles.cfm</p> <p>Or</p> <p>Open competitive (Non-competitive, NY HELPS) Qualifications:</p> <p>One year of clerical experience where majority of work time is spent performing keyboarding, data entry, chart compilation or arrangement or various tasks involving typing into computerized systems.</p> <p>Work Days:</p> <p>Schedule based on a 40 hour work week. Monday- Friday, 7:00 AM- 3:30 PM</p> <p>Message to Applicants:</p> <p>The NYS Department of Civil Service has expanded the NY HELPS Program. During this program, the NYS Civil Service Exam requirements are suspended for the Office Assistant 2(Keyboarding) title.</p> <p>Position Status: Permanent</p> <p>Salary: $42,641</p> <p>Recruitment Office:</p> <p>Human Resources</p>