<ul> <li>Client Relationship & Account Management: </li><li>Manage a large client account and ensure growth in revenue and service adoption. </li><li>Develop new business opportunities within the account to achieve revenue growth targets. </li><li>Serve as the primary point of contact and trusted advisor for client leadership. </li><li>Liaison with clients to understand business needs and analytics requirements. </li><li>Ensure overall customer satisfaction and retention. </li><li>Strategic & Operational Oversight: </li><li>Responsible for overall client relationship management, including escalation handling and stakeholder management. </li></ul> <p>Own P&L management for the account:</p> <ul> <li>Revenue growth </li><li>Margin management </li><li>Resource planning and utilization </li><li>Business planning and forecasting </li><li>Drive adoption of analytics solutions aligned with client business objectives. </li><li>Delivery & Innovation Oversight: </li><li>Collaborate with analytics delivery teams (onsite/offshore) to ensure project delivery excellence. </li><li>Oversee analytics solutions, dashboards, and insights that impact client decision-making. </li><li>Facilitate workshops and co-creation sessions to identify innovation opportunities. </li><li>Generic Skills: </li></ul> <p>a. Strong stakeholder management and client engagement skills.</p> <p>b. Excellent communication, presentation, and negotiation abilities.</p> <p>c. Strategic thinker with problem-solving and business acumen.</p> <p>d. Ability to lead cross-functional teams and influence decision-making.</p> <p>e. Collaborative approach with onsite/offshore teams and client teams.</p> <p>f. Ability to identify growth opportunities and achieve business targets</p> <p>Functional Knowledge:</p> <p>a. Strong knowledge of US Healthcare Insurance, business intelligence, and reporting tools (Tableau, Power BI, QlikView).</p> <p>b. Hands-on experience with SQL, Python, R, or similar analytics programming tools.</p> <p>c. Understanding of data governance, data quality, and analytics best practices.</p> <p>d. Knowledge of AI/ML, predictive analytics, and advanced analytics frameworks is a plus.</p> <p>e. Ability to translate analytics insights into business recommendations and growth opportunities.</p> <p>Salary Range: $131,800-$210,300 a year</p> <p>#LI-KM1</p>