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<p>Responsibilities Related Companies is a global real estate and lifestyle company defined by innovation, quality, sustainability, and service. With over $60 billion in assets owned or under development, our portfolio includes luxury residential, affordable, and mixed-use properties, retail, hospitality, and commercial office space. Our Commercial Management (RCMC) team oversees Class A office and retail assets nationwide, delivering best-in-class service and technology solutions. The Application Systems Specialist will serve as a critical link between the Commercial Property Management teams and the enterprise systems that drive operational excellence. This role provides day-to-day support, training, and troubleshooting for property-based applications such as Yardi Voyager, Elevate, Argus, and other real estate technologies. The ideal candidate is a problem-solver with strong technical acumen and a deep understanding of how systems enhance commercial property operations, from tenant services to financial reporting. This is a hands-on role suited for a professional eager to blend real estate knowledge with systems expertise, ensuring seamless functionality across platforms that support property operations and tenant experience. Responsibilities include: System Support & Troubleshooting Serve as first-line support for Commercial Property Management teams using Yardi, Elevate, SV3, and related applications. Diagnose, resolve, and escalate system issues to IT or vendor support as needed. Monitor system performance and ensure data integrity across platforms. User Training & Documentation Develop and deliver training sessions and user guides to property teams. Support onboarding of new employees to ensure smooth adoption of systems. Process Optimization Partner with property managers to identify process gaps and recommend system-based solutions. Collaborate with IT, Accounting, and Operations to streamline workflows across departments. Implementation & Upgrades Assist with system enhancements, upgrades, and integrations, coordinating with vendors and internal stakeholders. Conduct testing and validation to ensure new functionality aligns with business needs. Reporting & Analytics Create and maintain dashboards, queries, and reports to support asset management and property operations. Ensure compliance with data governance and reporting standards. Compensation: The anticipated base salary range for this position is listed below. In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives and a comprehensive benefits package. Anticipated base salary range: $90,000 - $105,000 Actual base salary within the anticipated range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and market factors. Benefits: Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities #LI-NG1 #RMC Qualifications Bachelor's degree in Information Systems, Business, Real Estate, or related field. 2-4 years of experience in application/system support, preferably within real estate or property management. Working knowledge of Yardi Voyager, Elevate, and/or Argus strongly preferred. Strong analytical, problem-solving, and troubleshooting skills. Ability to translate user needs into system functionality. Excellent communication and training skills with a customer service mindset. Strong proficiency with Microsoft Office Suite (Excel, PowerPoint, Word). Overview Build Your Career with Related Commercial Management Company Related Commercial Management Company (RCMC), a subsidiary of Related Companies, manages prestigious office and retail spaces across Hudson Yards, Deutsche Bank Center, and 85th & 10th. Our portfolio includes state-of-the-art office towers like 50 Hudson Yards, 55 Hudson Yards, and 30 Hudson Yards, home to Fortune 500 companies and global industry leaders. As an office property management professional at RCMC, you'll be key in managing iconic commercial properties, working alongside top corporate clients and global brands, and benefiting from career growth, leadership development, and mentorship. You'll be part of an innovative, high-performance team that sets industry standards in commercial real estate. We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards. Explore careers at www.Related.com For details on our hiring policies and privacy practices, visit our Privacy Policy.</p>
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