<p>This is a hybrid, San Francisco based position with in office days currently scheduled on Tuesday and Wednesday. Additional in office days may be necessary as business needs require.</p> <p>We take joy in dreaming up, building and launching innovative digital experiences to delight our clients and make shopping Sephora from anywhere fun and effortless. We imagine what digital will look like tomorrow and beyond, and craft experiences and new ways to explore Sephora that will power the future of shopping. Through bold vision, wide-reaching collaboration, a mindset of agility and iteration, and with a focus on thoughtful go-market strategies and planful, seamless execution, we incubate and drive new initiatives that delight our clients and secure Sephora's position as the #1 prestige beauty retailer. We're always looking to connect with passionate, fearless teammates, and would love your resume submission for consideration.</p> <p>Job Summary</p> <p>The Distributed Commerce Strategy & Operations Manager will play a crucial role in identifying, evaluating, and executing new commerce opportunities in emerging digital channels beyond Sephora.com. This role will support the Director in shaping Sephora's strategy and presence in areas such as AI-driven shopping, augmented reality, in-game shopping, social commerce, and other emergent shopping/shopping adjacent platforms. The Manager will be responsible for conducting market research, analyzing trends, developing business cases, and collaborating with cross-functional teams to launch and scale new initiatives.</p> <p>Duties and Responsibilities:</p> <p>Market Research & Trend Analysis</p> <ul> <li>Conduct in-depth research on emerging digital commerce channels, including AI-powered shopping assistants, social commerce platforms and other relevant spaces. </li><li>Monitor and analyze competitor activity, consumer behavior, and technological advancements in these areas. </li><li>Identify key trends and insights to inform Sephora's distributed commerce strategy. </li></ul> <p>Opportunity Evaluation & Business Case Development</p> <ul> <li>Evaluate potential distributed commerce opportunities based on market research, strategic alignment, and potential ROI. </li><li>Develop detailed business cases, including market sizing, revenue projections, cost estimates, and risk assessments. </li><li>Present findings and recommendations to the Director and other stakeholders. </li><li>Translate Director's vision into actionable roadmap. </li></ul> <p>Project Management & Execution:</p> <ul> <li>Support the Director in managing and executing distributed commerce initiatives, from initial concept to launch and ongoing optimization. </li><li>Collaborate with cross-functional teams (e.g., marketing, tech, creative) to ensure seamless execution. </li><li>Develop project plans, timelines, and budgets. </li><li>Monitor project progress and identify/resolve any issues. </li></ul> <p>Partnership Management</p> <ul> <li>Assist in identifying and evaluating potential partners in the distributed commerce space. </li><li>Support the Director in managing relationships with key partners. </li><li>Coordinate internal resources to ensure successful partner integrations. </li></ul> <p>Reporting & Communication</p> <ul> <li>Develop regular reports on key performance indicators (KPIs) for distributed commerce initiatives. </li><li>Communicate project status, insights, and recommendations to stakeholders. </li><li>Prepare presentations and other materials to support the Director's communication efforts. </li></ul> <p>Qualifications:</p> <ul> <li> <p>3-5 years of experience in eCommerce, Digital, Consumer tech, Management consultant, or Strategy</p> </li><li> <p>Proven track record of translating consumer and industry trends into strategic opportunities and executing those strategies. This includes experience in defining opportunity areas, developing cohesive strategies, and coordinating efforts across functional areas to bring the vision to fruition</p> </li><li> <p>Strong understanding of emerging digital commerce channels and trends.</p> </li><li> <p>Experience conducting market research and developing business cases.</p> </li><li> <p>Fluency in understanding technical integrations and translating requirements to both technical and non-technical audiences.</p> </li><li> <p>Project management experience, with a proven ability to manage complex projects and meet deadlines.</p> </li><li> <p>Excellent communication, interpersonal, and presentation skills.</p> </li><li> <p>Strong analytical and problem-solving skills.</p> </li><li> <p>Ability to work independently and as part of a team.</p> </li><li> <p>Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).</p> </li><li> <p>Demonstrated understanding of how AI tools can be applied to everyday tasks and workflows, such as:</p> </li><li> <p>AI-powered search and information retrieval.</p> </li><li> <p>AI-driven personalization and recommendation engines.</p> </li><li> <p>AI-powered communication tools (e.g., chatbots, virtual assistants).</p> </li><li> <p>AI-based productivity tools.</p> </li><li> <p>Familiarity with AI concepts and terminology (e.g., machine learning, natural language processing) and an ability to identify potential applications of AI to augment our channels, improve business processes and customer experiences.</p> </li></ul> <p>Working Conditions:</p> <ul> <li>Ability to communicate information and ideas so others will understand </li><li>Ability to work in a hybrid (in office + remote) environment and in a quiet, uninterrupted, dedicated space </li><li>Ability to work in a fast-paced environment and manage multiple priorities </li><li>Ability to work flexible hours including early mornings, nights or weekends as business needs dictate </li><li>Ability to engage in limited travel as needed (less than 10%) #LI-AZ1 </li></ul>