<p>The Security Systems Windows Administrator is responsible for managing and maintaining Windows-based server systems within the MBTA organization. Primary role is to ensure the efficient operation, security, vulnerability, and stability of the Windows infrastructure. Assist in the support of the full technical environment of the Microsoft Windows, Active Directory environments including support on premise and cloud infrastructure for MassDOT/MBTA Security.</p> <ul> <li>System Administration: Install, configure, and maintain Windows server operating systems, including updates, patches, and security configurations. </li><li>Active Directory Management: Administer and maintain Active Directory infrastructure, including user accounts, groups, permissions, and security policies. </li><li>Network Management: Configure and troubleshoot network components such as TCP/IP, DHCP, DNS, and VPN connections to ensure reliable and secure network communications. </li><li>Server and Application Monitoring: Monitor server performance, resource utilization, and system logs to identify and resolve issues proactively. </li><li>Security Management: Implement and maintain security measures such as firewalls, antivirus software, and access controls to protect against unauthorized access, data breaches, and malware attacks. </li><li>Backup and Disaster Recovery: Develop and implement backup strategies to ensure data integrity and establish disaster recovery procedures to minimize downtime in the event of system failures. </li><li>Provide technical support to end-users, diagnose, and resolve hardware and software issues, and assist with software installations and configurations. </li><li>Documentation and Reporting: Maintain accurate documentation of system configurations, processes, and procedures, as well as generate reports on system performance and incidents. </li><li>System Upgrades and Migrations: Plan and execute system upgrades, migrations, and hardware/software deployments, ensuring minimal disruption to business operations. </li><li>Collaboration and Teamwork: Collaborate with other IT teams, project managers, and stakeholders to support and contribute to the organization's overall technology goals and initiatives. </li><li>Participate in weekend maintenance activities, as required. </li><li>Perform general system administration duties for systems and storage </li><li>Work as a technical resource on assigned projects with testing and response.  </li><li>Perform network troubleshooting to isolate and diagnose common network problems </li><li>Respond to each inquiry, whether from a customer, vendor, or co-worker in a courteous and professional manner consistent with the Authority's "Driven by Customer Service" quality standard </li><li>Perform all other duties and projects that may be assigned. </li><li>Bachelor's degree from an accredited institution in Computer Science, Computer Information Systems or related field. </li><li>Four (4) years of experience with systems administration and troubleshooting in a mid to large enterprise organization </li><li>Experience supporting storage and storage security; experience supporting, maintaining and administering storage and backup; strong analytical and troubleshooting skills; effective organizational, analytical, multi-tasking, time management and interpersonal skills </li><li>Proficiency with Word, Excel or PowerPoint applications </li><li>Effectively communicate with customers, employees and vendors; have excellent customer service, speaking, writing and presentation skills. </li><li>A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement.  </li><li>An associate degree from an accredited institution with an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.  </li><li>A master's degree in a related subject substitutes for two (2) years of general experience.  </li><li>MCSE Azure Solutions Architect Expert or Enterprise Administrator Expert may substitute for (2) years of required experience </li><li>A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience. </li></ul> <p>Preferred Experience and Skills</p> <ul> <li>Experience with Windows server administration </li><li>Experience with cloud hosting solutions </li></ul>