<p>Employment Type:</p> <p>Part time</p> <p>Shift:</p> <p>Evening Shift</p> <p>Description:</p> <p>Emergency Center</p> <p>Summary:</p> <p>Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices.</p> <p>Total Rewards and Benefits:</p> <ul> <li>Competitive compensation, DAILYPAY </li><li>Benefits effective Day One! No waiting periods. </li><li>Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability </li><li>Retirement savings plan with employer match and contributions </li><li>Opportunity for growth and advancement throughout SJMHS and Trinity Health </li><li>Tuition Reimbursement </li></ul> <p>Minimum Qualifications</p> <p>High school diploma or equivalent.</p> <p>HFMA CRCR or NAHAM CHAA required within one (1) year of hire.</p> <p>Additional Qualifications (nice to have)</p> <p>Medical terminology required & knowledge of diagnostic & procedural coding</p> <p>Insurance verification with the ability to explain benefits, secure necessary authorizations</p> <p>Work Focus:</p> <ul> <li>Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. </li><li>Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. </li><li>Responsible for distribution of analytical reports. </li><li>Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. </li><li>Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. </li><li>Data Management & Analysis: </li><li>Research & compiles information to support ad-hoc operational projects & initiatives. </li><li>Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. </li><li>Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. </li><li>Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. </li></ul> <p>Physical & Mental Requirements & Working Conditions</p> <ul> <li>Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell.?? Occasional </li><li>Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional </li><li>Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional </li><li>Exposure to interruptions, shifting priorities & stressful situations. Frequent </li><li>Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Continuous </li><li>Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Continuous </li><li>Perform manual dexterity activities & / or grasping / handling.?? Frequent </li><li>Ability to climb, kneel, crouch & / or operate foot controls.? Occasional </li><li>Use a computer / other technology. Continuous </li><li>Sit with the ability to vary / adjust physical position or activity. Continuous </li></ul> <p>Visit Trinity Health Michigan to learn more about the benefits, culture, and career development opportunities available to you at Trinity Health Michigan.</p> <p>Our Commitment</p> <p>Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.</p>