<p>At Chick-fil-A Market of Hilliard, we are a team that strives together to create REMARKable experiences for all who visit our restaurant. Being a Director of Operations at Market of Hilliard is more than just a title-it's an opportunity to provide legendary service, grow a dynamic business, and create a caring community.</p> <p>As a Director, you will partner closely with the Owner/Operator to execute the organizational strategy of Chick-fil-A Market of Hilliard to grow the business, achieve high standards of excellence and cultivate a culture of care for team members and guests. The Director role embodies character, chemistry, competency, and capacity.</p> <p>Through the Market of Hilliard Leadership Academy, we provide an opportunity for responsible and professional individuals to gain real experience with the #1 top-rated brand in the industry.</p> <p>As a member of Market of Hilliard's Leadership Team, you will own real responsibility, have the opportunity to achieve real business results, and will increase your ability to influence real change - equipping you for future success. Whether you're looking for a career within the Chick-fil-A business or beyond, you'll work closely with an independent Owner/Operator who is dedicated to providing life and leadership skills valuable for your professional growth.</p> <p>Minimum Requirements</p> <ul> <li>Commit a minimum of 2 years of employment and development to our organization </li><li>Availability of a minimum of 50 hours per week, across at least 5 days per week </li><li>Ability to Open and/or Close the restaurant - keyholder responsibilities </li><li>Strong commitment to growth and development of self </li><li>High capacity for building relationships & communicating effectively with a diverse group of people </li><li>Self-starter with ability to work independently </li><li>Demonstrates the importance of Chick-fil-A's Corporate Purpose </li><li>Exemplifies the Chick-fil-A Market of Hilliard Core Values - Excellence, Initiative, Service, and Integrity. </li></ul> <p>Why Join Our Team?</p> <p>Our Owner/Operator is passionate about investing in growing leaders in our growing business! Here's what you can expect as part of our team:</p> <ul> <li>Equipped through a 5-week Leadership Academy - training you with principles and practices of leaders </li><li>Development in monthly leadership meetings led by the Owner/Operator </li><li>Constructive Coaching and Encouragement from experienced Restaurant Leaders </li><li>Support from a High-Performance Leadership team structure </li><li>A team-environment where you can make a difference </li><li>Flexible scheduling to support your success </li><li>Scholarship opportunities for education assistance </li><li>Competitive pay with potential for performance-based raises </li><li>Team events, recognition programs, and incentives </li></ul> <p>What will you be responsible for?</p> <p>At Market of Hilliard, we believe that leaders are those who influence change and set an example of service for our team members. Some specific responsibilities include:</p> <ul> <li>Support excellence in daily Operations of a high-volume, fast-paced restaurant </li><li>Responsible for leading shift operations, ensuring excellence in flow of business </li><li>Oversees team members, following all labor law requirements and conducting disciplinary action, when necessary </li><li>Respectful and Immediate response to guest needs </li><li>Develop other leaders, through coaching, feedback and one-on-one development </li><li>Take and Assemble Catering Orders </li><li>Deliver genuine hospitality by smiling, making eye contact, and engaging warmly with guests </li><li>Take and fulfill orders accurately and efficiently </li><li>Maintain a clean and welcoming dining area and work environment </li><li>Handle cash, register tills, and safe with the utmost integrity and attention to detail </li><li>Work collaboratively with fellow team members </li><li>Maintain Chick-fil-A's high standards for food safety, cleanliness, and service excellence </li><li>Follow restaurant policies, including dress code and health & safety guidelines </li><li>Assist with other duties as assigned by leadership </li></ul> <p>What Are We Looking For?</p> <ul> <li>Exceptional Responsibility and displays ownership </li><li>Takes Initiative and Work Efficiently </li><li>Positive, enthusiastic attitude in even challenging scenarios </li><li>Passion for serving others </li><li>Strong ability to communicate clearly and listen carefully </li><li>Ability to multi-task in a fast-paced environment </li><li>Reliability and dependability </li><li>Ability to stand for extended periods and perform physical tasks as needed </li><li>Customer service or restaurant experience is a plus </li><li>Previous shift lead or manager experience is preferred, but not required </li></ul> <p>You can be part of a place where Good meets Gracious. Apply today!</p> <p>Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.</p>