<p>Class Concept</p> <p>Are you passionate about technology and innovation? Do you thrive on solving complex problems and driving impactful change?</p> <p>As a Solution Analyst, you'll be at the forefront of driving technological innovation within our organization. Your mission? To harness the power of technology to make a real difference! You'll collaborate with team members across the city, aligning their business needs with cutting-edge tech solutions.</p> <p>What You'll Do:</p> <ul> <li>Drive Impact: Use your tech-savvy skills to implement solutions that transform our organization. </li><li>Collaborate: Work closely with diverse teams to understand their needs and provide tailored technology solutions. </li><li>Research: Dive into industry trends, peer insights and emerging technologies to recommend the best solutions. </li><li>Educate: Ensure our customers are well-informed and trained to use new technologies effectively. </li></ul> <p>Why You'll Love It:</p> <ul> <li>Innovation Hub: Be part of a dynamic department that values creativity and forward-thinking. </li><li>Team Spirit: Join a collaborative environment where your ideas and contributions are valued. </li><li>Growth Opportunities: Expand your skills and knowledge with continuous learning and development. </li></ul> <p>Ready to Make an Impact?</p> <p>Apply now and be a key player in driving innovation and technology forward!</p> <p>Primary Focus</p> <p>The Solution Analyst, a Department of Innovation & Technology role will focus on driving impact and innovation through technology within the organization. Additionally, this position supports and collaborates with team members across the city to align their business needs with existing or new technology solutions. The Solution Analyst will conduct industry, peer, and technology research and recommend applied technology solutions. This role will also work closely with customers to ensure they are well-informed about potential technology solutions and receive adequate training to use them effectively.</p> <p>Supervisory Responsibilities</p> <p>None</p> <p>Examples of Duties</p> <p>Essential Functions</p> <ul> <li>Assesses current solutions, technologies and processes, then suggests improvements. </li><li>Researches and evaluates available and emerging technologies and reports findings to Innovation & Technology leadership. </li><li>Assists the Information Technology Support Services team with technical problem research and testing. </li><li>Leads and/or participates in proof-of-concept testing. Supports efforts in implementing solutions. </li><li>Communicates technical information to non-technical stakeholders. </li><li>In conjunction with Innovation & Technology leadership, establishes and maintains relationships with technology vendors and service providers. </li><li>Provides support, training and technical assistance to customers. </li><li>Promotes best practices and the use of available tools. </li><li>In conjunction with Innovation & Technology leadership, assists in building a peer network for information sharing. </li><li>Performs other related duties as assigned. </li></ul> <p>Typical Qualifications</p> <p>Minimum Qualifications</p> <ul> <li>Bachelor's degree in relevant technology or adjacent field, or equivalent experience with professional certifications. </li><li>Demonstrated experience in technology research, solution design, project management, testing or analysis methodologies. </li><li>Aptitude for grasping and mastering new technologies. </li><li>Ability to comprehend and interpret complex business processes and system processes. </li><li>Ability to communicate technical concepts to non-technical customers. </li><li>Excellent teamwork and collaboration skills </li><li>Excellent organizational skills. </li><li>Excellent problem-solving skills. </li><li>Excellent presentation skills. </li><li>Excellent written and verbal communication skills. </li></ul> <p>Physical Requirements</p> <ul> <li>Ability to move about the inside of an office space to access file cabinets and office equipment. </li><li>Constantly operate a computer and other office machinery, such as a copier, fax machine, mobile device, shredder, scanner, etc. </li><li>Must be able to remain in stationary position at workstation throughout scheduled workday. </li><li>Ability to exchange information with co-workers and citizens through use of email system, the telephone, and in-person interactions. </li><li>Ability to occasionally lift and move objects weighing up to 20 lbs. </li><li>Ability to move objects weighing over 20 lbs. with the help of equipment/devices, on an infrequent basis. </li></ul> <p>Ability to enter data into computer system in a sustained manner</p> <p>Special Requirements</p> <ul> <li>Valid driver's license. </li></ul> <p>Other Requirements</p> <ul> <li>Demonstrate the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, and Dedication to Service. </li><li>Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures and laws, is an essential requirement of this classification. </li><li>Compliance with training directives established by supervisory/managerial personnel. </li><li>Adherence to all applicable Federal and State safety laws, rules, regulations and City safety policies/procedures. </li></ul> <p>Core Competencies</p> <p>Business Acumen: Understands the fundamentals of business operations; knowledgeable in current policies, practices, trends, technology, and information affecting business operations and organizations. Understands business strategies and tactics in a business environment.</p> <p>Communication: Ability to communicate clearly and succinctly in various settings and styles. Can get messages across that have the desired effect.</p> <p>Interpersonal Ability: Relates well to all kinds of people; up, down, sideways, both inside and outside the organization; builds constructive and effective relationships.</p> <p>Patience: Tolerance towards people and processes; listening and checking before taking action; seeking to understand the people and data before making judgements or acting; waiting for others to catch up before acting; sensitive to due process and proper pacing.</p> <p>Informing: Provides information people need to do their jobs and make accurate decisions quickly; alerts and advises on trends recognized within the environment.</p> <p>Technical Learning: Quickly acquires new technical skills and knowledge; stays updated on industry trends, products, and techniques.</p> <p>Functional/Technical Skills: Possesses the functional and technical skills to excel in the position, achieving a high level of accomplishment.</p> <p>Action-Oriented: This person enjoys working hard, is action-oriented and energetic. They do not fear acting with minimal planning and seizing more opportunities than others.</p> <p>Time Management: They spend their time and the time of others on what is essential, quickly zeroing in on the critical few and placing the many trivial aside. They can quickly assess what will help or hinder accomplishing a goal, eliminating roadblocks and creating focus.</p> <p>Problem Solving: Uses rigorous logic and methods to solve complex problems with effective solutions; probes all fruitful resources for answers; can see hidden problems; is excellent at business analysis; looks beyond the obvious and does not stop at the first solutions.</p> <p>Drive for results: Can be counted on to exceed goals; is constantly and consistently one of the top performers; steadfastly pushes self and others toward success.</p> <p>Drug-Free Workplace</p> <p>The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting.</p> <p>EEO Statement</p> <p>The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues' differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees.</p> <p>HEALTH BENEFITS</p> <p>The City of Dublin offers a high deductible health care plan through United Healthcare that provides 100% coverage for preventative care. Employee or family coverage is available. Additionally our integrated wellness program, Healthy by Choice (HBC), allows employees to earn a waiver of all or a portion of the medical plan premiums.</p> <p>HEALTH SAVINGS ACCOUNT/HEALTH REIMBURSEMENT ACCOUNT</p> <p>Annually, the City will deposit 75% of your health insurance deductible amount into an HSA account in your name.</p> <p>VISION AND DENTAL</p> <p>The City pays 100% of the premium for dental and vision. Coverage levels will be explained in further detail at time of hire.</p> <p>LIFE INSURANCE</p> <p>The City pays 100% of the premium for 1.5 times your salary up to $150,000 term life insurance coverage for the employee. Supplemental insurance is available.</p> <p>RETIREMENT PENSION</p> <p>The City contributes 14% monthly toward retirement benefits offered through the Ohio Public Employee Retirement System. The employee pension payment share is 10% of gross salary.</p> <p>VACATION</p> <p>New employees accrue two weeks of paid vacation their first year. Vacation time increases with length of service time. Prior public service may be honored as service credit for vacation accrual.</p> <p>PERSONAL LEAVE</p> <p>Employees receive five prorated days of personal leave annually.</p> <p>SICK LEAVE</p> <p>Employees are advanced three sick days at the time of hire and accrue nine sick days in total annually.</p> <p>OTHER</p> <p>Ten paid holidays per year, employer paid short term disability, tuition reimbursement of up to $5,000 annually, recreation membership , and longevity pay after four years of full time completed service with the City of Dublin.</p> <p>01</p> <p>Do you possess a valid driver's license?</p> <ul> <li>Yes </li><li>No </li></ul> <p>02</p> <p>Do you have a Bachelor's Degree in Computer Science, Information Systems, or other relevant field?</p> <ul> <li>Yes </li><li>No </li></ul> <p>03</p> <p>Do you have any relevant professional certifications?</p> <ul> <li>Yes </li><li>No </li></ul> <p>04</p> <p>Do you have experience in technology research, solution design, project management, testing or analysis methodologies?</p> <ul> <li>Yes </li><li>No </li></ul> <p>Required Question</p> <p>Employer City of Dublin</p> <p>Address 5555 Perimeter Drive</p> <p>Dublin, Ohio, 43017</p> <p>Phone 614-410-4476</p> <p>Website http://www.dublinohiousa.gov</p>