<p>Administrative Assistant</p> <p>Bookmark this Posting Print Preview | Apply for this Job</p> <p>Position Details</p> <p>Get to Know Us!</p> <p>Marshall University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1837 and named after Chief Justice John Marshall, definer of the Constitution, Marshall University advances the public good through innovative, accredited educational programs. We are located in downtown Huntington, West Virginia, with additional locations in South Charleston, Point Pleasant, Teays Valley and Beckley. Marshall University's mission, inspired by our Vision and Creed, includes a commitment to:</p> <ul> <li>Offer a wide range of high quality, affordable, and accessible undergraduate, graduate, and professional education that prepares students to think, learn, work, and live in an evolving global society. </li><li>Create opportunities and experiences to foster understanding and appreciation of the rich diversity of thought and culture. </li><li>Maintain a dynamic intellectual, artistic, and cultural life by promoting and supporting research and creative activities by undergraduates, graduates, and faculty. </li><li>Contribute to the quality of life of the community, region, and beyond through applied research, economic development, health care, and cultural enrichment. </li><li>Cultivate the development of an inclusive, just, and equitable community. </li></ul> <p>Come Meet Marshall and discover what it means to be part of the Marshall University family!</p> <p>Come join our Herd!</p> <p>We are committed to attracting and retaining quality faculty and staff. In doing so, Marshall University offers outstanding benefit packages to eligible employees only. (E-Class in the job posting). Marshall University Research Corporation (MURC) employees have different benefit options than those listed below.</p> <ul> <li>Work week is 37.5 hrs. </li><li>A great highlight in December is that Marshall University employees receive almost two weeks off for Winter Break! </li><li>Holidays - Employees receive 13 Paid Holidays </li><li>Annual and Sick Leave - Classified Staff, Non-Classified Staff and 12-month Faculty earn up to 24 days of annual leave per year (max 360 hours) and up to 18 days of sick leave per year. ) Employee Leave </li><li>Health Insurance - Marshall University offers health insurance through West Virginia Public Employees Insurance Agency (PEIA). There are seven (7) health benefit plans. </li><li>Educational/Tuition Benefits - Marshall University provides tuition benefits to regular employees (after probationary period) and their dependent children. </li><li>Retirement Plans - Marshall University offers retirement through Teachers Insurance and Annuity Association (TIAA). Full-time benefits eligible employees must participate in the mandated retirement plan (401(a)). </li><li>Life Insurance - Basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre-tax earnings. </li><li>Wellness Programs - PEIA provides various care management programs and the Pathways to Wellness program. </li></ul> <p>We are . . . Marshall!</p> <p>Position Information</p> <p>Position Title Administrative Assistant Banner Position Number 002587 E-Class CN - Class Nonexempt FT .53 or > Classification Title Administrative Assistant Department Professional Student Housing - MU5495 Job Description</p> <p>A leasing agent will be responsible for assisting prospective tenants with the leasing process, providing excellent customer service, and ensuring that all leasing goals are met for The Landing at Marshall University between the University and the renter. The leasing agent is responsible for assisting the Property Manager with marketing property, conducting tours, processing applications, and maintaining positive relationships with residents. While this position will primarily work during business hours from Monday to Friday from 8:00 am to 4:30 pm, the job may require a modified work schedule which could include evening and weekend work at various times.</p> <ul> <li>Leasing and Sales </li></ul> <p>o Greet and assist prospective residents with inquiries regarding available units.</p> <p>o Conduct property tours, highlighting features and amenities.</p> <p>o Explain lease terms, community policies, and pricing.</p> <p>o Follow up with leads and maintain accurate records of prospects.</p> <p>o Prepare and execute lease agreements and addendums while ensuring compliance.</p> <p>o Collaborates with the Property Manager on lease renewals and special events.</p> <ul> <li>Marketing and Outreach </li></ul> <p>o Assist with advertising and promoting available units through various platforms.</p> <p>o Participate in community outreach and resident engagement activities.</p> <p>o Maintain up-to-date knowledge of market trends and competitor offerings.</p> <p>o Manage social media accounts.</p> <p>o Participate in move-in day, move-out day, open house events, tour weekends, and other major events as needed.</p> <ul> <li>Resident Relations: </li></ul> <p>o Provide excellent customer service and build strong relationships with residents.</p> <p>o Address resident concerns and work with management to resolve issues.</p> <p>o Conduct move-in and move-out inspections.</p> <p>o Assist in the creation and implementation of satisfaction surveys periodically.</p> <ul> <li>Front Desk Operations: </li></ul> <p>o Assist in hiring and training of Student staff desk employees</p> <p>o Create semester and holiday break schedules</p> <ul> <li>Administrative Duties: </li></ul> <p>o Process rental applications, verify eligibility, and coordinate lease signings.</p> <p>o Maintain accurate records of leases, renewals, and resident communications.</p> <p>o Assist in collecting rent payments and enforcing lease policies.</p> <p>o Complete daily deposits to the University.</p> <p>o Maintain current information of property, including size, special features, expiration of existing leasing agreements, and pricing.</p> <p>o Coordinate service requests and correspond with maintenance and housekeeping staff regarding apartment needs.</p> <p>o Assist in supervision of front desk student staff</p> <p>o Create front desk schedules for the academic year and break periods</p> <p>Location OTHR - Other Off-Campus Location Salary Range $27,000-$36,410: Salary is commensurate with qualifications, education, experience, and internal equity. Salary Grade 2 Salary Type Salary Time Type Full-Time</p> <p>Qualifications</p> <p>Must be able to perform all essential job duties as outlined in the job description.</p> <p>Required Qualifications</p> <p>Education</p> <p>Associates Degree</p> <p>Experience</p> <ul> <li>Previous experience in leasing or sales preferred. </li><li>Ability to work independently and as part of a team. </li><li>Strong communication, interpersonal, and leadership skills. </li><li>Proficient in Microsoft Applications such as Word, Outlook, Excel. </li><li>Proficient in social media marketing. </li><li>Demonstrate strong verbal and written communication skills. </li><li>Knowledge of Fair Housing laws and leasing best practices is a plus. </li><li>Ability to notice and pay attention to details. </li></ul> <p>Preferred Qualifications</p> <p>Education</p> <p>Bachelor's degree preferred</p> <p>Experience</p> <p>Experience working in a university environment.</p> <p>Experience in sales or management.</p> <p>Experience with marketing.</p> <p>Posting Detail Information</p> <p>Posting Number MU1009NE Open Date 03/14/2025 Close Date Open Until Filled Yes Special Instructions Summary</p> <p>Supplemental Questions</p> <p>Required fields are indicated with an asterisk (*).</p> <ul> <li> <ul> <li>Do you have an Associate's Degree? </li></ul> </li><li>Yes </li><li>No </li></ul> <p>Applicant Documents</p> <p>Required Documents</p> <ul> <li>Resume </li><li>Cover Letter </li></ul> <p>Optional Documents</p> <p>Marshall University</p> <p>One John Marshall Drive</p> <p>Huntington, WV 25755</p> <p>Copyright 2020 Marshall University | An Equal Opportunity University | Accreditation | Consumer Information and Disclosures</p>