<p>The opportunity</p> <p>Delaware North Sportservice is seeking an experienced Restaurant Manager to lead our Legends Restaurant team at TD Garden in Boston, Massachusetts. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional guest experiences, we want to hear from you!</p> <p>As Restaurant Manager, you will oversee daily operations, ensuring seamless service, team efficiency, and guest satisfaction. This role requires a hands-on approach to staff leadership, operational excellence, and administrative responsibilities, all while embodying the best practices of a high-performing hospitality team.</p> <p>Pay</p> <p>Minimum - Anticipated Maximum Base Salary: $65,500 - $88,400 / year</p> <p>In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.</p> <p>What we offer</p> <p>At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:</p> <ul> <li>Medical, dental, and vision insurance </li><li>401(k) with up to 4% company match </li><li>Annual performance bonus based on level, as well as individual, company, and location performance </li><li>Paid vacation days and holidays </li><li>Paid parental bonding leave </li><li>Tuition and/or professional certification reimbursement </li><li>Generous friends-and-family discounts at many of our hotels and resorts </li></ul> <p>What will you do?</p> <ul> <li>Work under the direction of the Restaurant General Manager to coordinate all restaurant operations, ensuring top-tier service and efficiency </li><li>Schedule and assign tasks to service and kitchen teams, ensuring compliance with company standards, regulations, and best practices </li><li>Lead and support team training, coaching, and performance feedback </li><li>Ensure policies and procedures are upheld, providing leadership that inspires exemplary guest service </li><li>Foster a culture of positive guest relations by addressing concerns proactively and professionally </li><li>Assist with administrative duties, including ordering supplies, inventory management, and financial oversight </li><li>Perform other responsibilities as directed by management to ensure smooth operations and operational excellence </li></ul> <p>More about you</p> <ul> <li>Minimum of 2-3 years of restaurant management experience in a similar upscale dining environment </li><li>Bachelor's degree in Hospitality Management, Business, or a related field preferred </li><li>Certifications required: ServSafe, Food Safety Handler, and ServSafe Alcohol </li><li>Strong financial acumen, including experience with P&Ls, budgeting, and inventory management </li><li>Previous experience with new restaurant operations, including training, motivating, and implementing systems, policies, and procedures </li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and point-of-sale systems </li><li>Excellent communication skills, anticipating both guest and team needs, and exemplifying the highest standards in honesty, integrity, humility, and leadership </li><li>Proven team player with the ability to lead by example and support your team in all aspects of restaurant management </li><li>Experience managing large-scale restaurants is a plus </li></ul> <p>Shift details</p> <p>Day shift</p> <p>Evening shift</p> <p>On call</p> <p>Holidays</p> <p>Evenings as needed</p> <p>Weekends</p> <p>Event based</p> <p>Who we are</p> <p>Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.</p> <p>Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.</p> <p>Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.</p> <p>Together, we're shaping the future of hospitality - come grow with us!</p> <p>Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.</p>