<p>Howard County:</p> <p>Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.</p> <p>Howard County Government:</p> <p>Howard County Government is a leader in innovation, sustainability, and consistently ranked as one of the best places to live and work in the country. In 2025, Howard County Government received a record-breaking 85 Achievement Awards from the National Association of Counties (NACo) - the highest number of annual NACo awards achieved in the history of the State of Maryland, and the highest number of awards out of any county in the State of Maryland which received a collective 136 awards. NACo is the leading organization representing county-level government operations. These awards recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policymaking.</p> <p>What are we looking for?</p> <p>We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.</p> <p>What you'll like most about working at Howard County Government:</p> <ul> <li>We are committed to workplace excellence in every area of County government.   </li><li>We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged!   </li><li>We offer competitive compensation and great benefits including medical, retirement, and wellness programs.  </li><li>As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work. </li></ul> <p>Position Summary</p> <p>This position provides clerical and administrative support to the Deputy Chief for Field Operations. </p> <p>CLASS DESCRIPTION</p> <p>Performs advanced technical level administrative support work, which may include supervisory responsibility, under general supervision from an administrative or technical superior. Work typically involves performing clerical and secretarial work essential to the successful operation of a specialized function. Work may also include supervision of data entry staff and coordination and work scheduling of the data entry function. Work at this level may also include independent responsibility for a moderately complex clerical process.</p> <p>Include the following. Other related duties may be assigned.  </p> <ul> <li>Works and cooperates with co-workers and supervisors at all levels.   </li><li>Learns and performs all essential job functions accurately.   </li><li>Provide general administrative support to department staff and supervisors. </li><li>Schedule appointments, meetings, training sessions, and other departmental activities. </li><li>Answer and direct incoming phone calls and distribute mail and correspondence. </li><li>Prepare and type letters, memos, reports, and other documentation. </li><li>Maintain organized electronic and paper filing systems. </li><li>Enter and track employee overtime, payroll information, and training details to ensure accurate recordkeeping. </li><li>Assist with tracking Field Training (FTO) assignments and verifying related overtime documentation. </li><li>Compile monthly reports and maintain Excel spreadsheets for payroll and operational tracking. </li><li>Process and review credit card transaction logs and travel/training documentation for submission to Budget/Fiscal. </li><li>Perform other related duties as assigned. </li><li>This job has no supervisory responsibilities.  </li></ul> <p>MINIMUM REQUIRED EDUCATION/EXPERIENCE</p> <p>High School Diploma or GED and 4 years of related experience, or equivalent combination of education and experience.  </p> <p>PREFERRED EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES:</p> <p>Considerable knowledge of office practices, procedures and equipment.</p> <p>College coursework in related field or equivalent combination of education and experience, experience in the field of law enforcement would be preferred. Knowledge of police procedures would be an advantage; however, not a requirement. Must have experience with completing research through electronic resources, gathering and interpreting information, analytical thinking skills, and communicating and documenting findings in compliance with policy, procedures and applicable laws.</p> <p>Demonstrate acceptable typing ability.</p> <p> </p> <p>Ability to multi-task and effectively utilize time management skills on a regular basis.</p> <p> </p> <p>Ability to establish and maintain effective working relationship with others.</p> <p> </p> <p>Ability to maintain confidentiality and comply with all regulations and legal requirements.</p> <p>Must obtain and maintain UCR certification, NCIC CN1 certification, MPTC Instructor Certification and NCIC Instructor Certification.</p> <p>PHYSICAL DEMANDS AND WORK ENVIRONMENT:</p> <p>The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.</p> <p> </p> <p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p> </p> <p>Office setting. The noise level in the work environment is usually moderate.</p> <p>LANGUAGE SKILLS, MATHEMATICAL SKILLS, AND REASONING ABILITY:</p> <p>Ability to read and interpret documents such as safety rules, operating and maintenance instructions. The ability to communicate effectively is essential. Incumbent must effectively maintain contact with others, including contacts with the public, administrative entities, and Federal and State personnel. Must be able to vary writing and reporting style according to recipient. Will be required to respond to telephonic and in-person requests for information and documents. Must have excellent work rapport established with internal and external clients, in an effort to obtain required information order to complete all critical functions.</p> <p> </p> <p>Must be able to determine when to act independently and when to refer difficult situations to the supervisor. Must apply sound judgment that reflects a thorough knowledge of job task and responsibilities. It is imperative that statistical information and police documents are thoroughly reviewed for the purpose of accuracy and completeness.  Incumbent must exert sound judgment to interpret documents such as legal requirements, safety rules, operating and maintenance instructions, and procedure manuals. Ability to compile numerous reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.</p> <p> </p> <p>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.</p> <p>Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</p> <p> </p> <p>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</p> <p>Ability to deal with problems involving several concrete variables in standardized situations. </p> <p>MILES/NCIC Authorization.</p> <p>Possession of a valid driver's license.</p>